#Challengers: Designing a Business Bank Around Customer Experience with Alex Wheldon

Payments Innovation

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4+ y ago 30:57

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These days, banks are finally realizing what almost every other industry has already caught on to:

If you want to succeed, you need to build around customer experiences.

Just ask Alex Wheldon, Co-Founder, President and Chief Product Officer at Rho Business Bank, where he’s helping to usher in the new, customer-focused, paradigm for modern banking.

In this episode, we discuss:

- Why customer-focus is the new zeitgeist for modern banking

- How Rho approaches partnerships

- The example Rho is setting for other financial institutions

To ensure that you never miss an episode of Payments Innovation, subscribe on Apple Podcasts, Spotify, or here and don’t forget to check out our YouTube!

Until next time!

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