EHT Service and Misc Calls--Podcast

No Exceptions Leadership

Jason Hoevelmann에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 Jason Hoevelmann 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.

9+ y ago 18:02

M4A•에피소드 홈

This episode we discuss some items to consider when dealing with service and misc. calls. It's important that we don't take these incidents lightly. Each call has the potential for being a challenge, not matter how it is dispatched or what you think it might be.

For CO calls follow your guidelines for calling out service personnel to double check readings or lack of readings. We have a threshold that requires a call to the gas company for any CO reading of over 10PPM. However, most will call out the gas company for any readings, just to eliminate any margin of error.

We also take advantage of any service call or misc. call by checking and ensuring operation of the smoke detectors and batteries. This has been a great PR technique for us and gets us in the entire house for familiarization.

Additionally, don't dress down for these "check the buildings" calls and other seemingly benign calls. As you will hear in the show, you never know what you're going to pull up on--so be ready and prepared.

Don't talk lightly these calls and expect the unexpected.

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