The Hospitality Principles That Build Billion-Dollar Startups

My First Million

Want to start your own million dollar business with less than $1k? Get the guide: https://clickhubspot.com/bgk

Episode 751: Sam Parr ( https://x.com/theSamParr ) talks to Will Guidara ( https://x.com/wguidara ) about how startups can use principles of 5-star restaurants to beat their competitors.

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Show Notes:

(0:00) Intro

(7:42) Delivering praise and criticism

(12:26) Unreasonable customer experience

(17:39) One Size Fits All

(25:14) One Size Fits Most

(28:54) One Size Fits One

(33:53) How to implement

(40:24) Who to study

(47:51) The business of restaurants

(53:58) Dealing with critics

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Links:

• Unreasonable Hospitality - https://www.unreasonablehospitality.com/

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Check Out Shaan's Stuff:

• Shaan's weekly email - https://www.shaanpuri.com

• Visit https://www.somewhere.com/mfm to hire worldwide talent like Shaan and get $500 off for being an MFM listener. Hire developers, assistants, marketing pros, sales teams and more for 80% less than US equivalents.

• Mercury - Need a bank for your company? Go check out Mercury (mercury.com). Shaan uses it for all of his companies!

Mercury is a financial technology company, not an FDIC-insured bank. Banking services provided by Choice Financial Group, Column, N.A., and Evolve Bank & Trust, Members FDIC

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Check Out Sam's Stuff:

• Hampton - https://www.joinhampton.com/

• Ideation Bootcamp - https://www.ideationbootcamp.co/

• Copy That - https://copythat.com

• Hampton Wealth Survey - https://joinhampton.com/wealth

• Sam’s List - http://samslist.co/

My First Million is a HubSpot Original Podcast // Brought to you by HubSpot Media // Production by Arie Desormeaux // Editing by Ezra Bakker Trupiano