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Forum highlight — Employee experience with the new operating model
Manage episode 509201420 series 3458421
Multifamily Unpacked에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 Multifamily Unpacked 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.
Turnover is a sticking point in multifamily. But what if a new operating model could actually solve for that?
In this Forum highlight, Ginny Decker (SVP of Operations, Monument) and Jayde Kelley (Director of Innovation, RedPeak) sit down with Funnel’s Sarah Bozarth to talk about how centralized operations are giving teams more clarity, more support, and ultimately—more reasons to stay.
You’ll learn:
- Why both operators started with team feedback before rolling anything out
- How role specialization turned “one more task” into “one great job”
- The ripple effects on morale, retention, and resident experience
- How the right tech stack made the shift sustainable
If your goal is to create happier teams and stronger careers—alongside faster, efficient, scalable workflows—this episode is for you.
This was recorded live at Forum. If you enjoyed this episode, you'd love Forum. Register today. https://meet.funnelleasing.com/forum-2026-registration
To stay up-to-date follow Funnel on Linkedin and connect with Tyler there, too.
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