How Should Retailers Respond to Modern Consumers’ Increasing Demands on CX?
Manage episode 323502665 series 3330752
Commerce is all about relations. How has instant access to an unlimited number of sellers changed the modern consumers expectations on Customer Experience (CX)? And how do you get loyal customers with such fierce competition? In this talk Jens Axelsson, senior commerce advisor within the field, will give you some of the answers.
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