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Systemise to Personalise - Sue Viskovic, Elixir Consulting
Manage episode 324201599 series 3333605
Mark Akeroyd에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 Mark Akeroyd 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.
Mark is joined by Sue Viskovic Managing Director of Elixir Consulting, a team of expert consultants that empower advisers to deliver better advice through the evolution of better business practices.
Sue joins Mark to discuss the often overlooked change management side of things, for business owners or practice managers looking to implement a values based experience into their practice.
Sue covers:
- How business can get really clear on what you're trying to create
- What are they steps you need to consider before implementing new processes or technology
- How you can create systems and still personalise the client experience at scale
- The impact of involving your entire team in the change and celebrating little wins
- The importance of the dreaded "Role Play"
To learn more about how Lumiant can help you embed values based advice into your business click here
More of a visual person? You can watch the episode on our youtube channel here.
42 에피소드
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