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How to go from a shy introvert to an extrovert
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Manage episode 354089354 series 3387894
Les Tsui에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 Les Tsui 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.
I talk about my career history, and my background in customer service.
I evolved into a guest relations and customer service master after working in 3 different fields and really hitting my stride working 24 years at Walt Disney World Resort as a VIP Tour guide and a guest relations cast member.
I share how I keep learning from the people I meet every day. We go over million-dollar experiences and what that can mean when you really take in the lessons that people can teach you in any job you take.
(credit to Lee Cockerell for the lesson of the million-dollar experience.)
#customer-service #guest-service #career-advice
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"Les is More - The Art of Guest Service" does not claim to represent the Walt Disney Company, Planet Hollywood, or Warner Brothers Store in any way. Though Les Tsui is/was technically employed by or affiliated with The Walt Disney Company, Planet Hollywood, and Warner Brothers Store, the views and opinions showcased on this podcast are not endorsed by Planet Hollywood, Warner Brothers Store, The Walt Disney Company, or the Walt Disney World Resort.
- For official Disney information, visit Disney directly.
- For official Planet Hollywood information, visit Planet Hollywood directly.
- For official Warner Brothers Store information, visit Warner Brothers Store directly.
6 에피소드
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