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From Call to Conversion: Building Compelling Law Firm Intake Teams and Winning Review Generation Processes
Manage episode 417434105 series 3435130
Kristaps Brencans에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 Kristaps Brencans 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.
In today's episode conversation, legal industry expert Chad Celi shares invaluable insights on the A to Z of intake processes and how law firms can maximize review generations with simple but often overlooked practices.
From building confidence in callers to implementing systematic review generation strategies, Chad delves deep into the nuances of client interaction and reputation management.
Learn how to establish trust from the moment a client calls, improve conversion rates, and leverage existing resources for long-term success. A few more key takeaways you can expect from this conversation are:
- Optimizing Intake Processes
- Client Satisfaction Timing
- Personalized Review Generation
If you enjoyed the show please leave a review on Apple. If you have any questions you can find me (Kristaps Brencans, the CEO at On The Map Marketing on Twitter).
Thank you for listening :)
챕터
1. Introduction (00:00:00)
2. Importance of Confidence in Callers (00:01:51)
3. Incremental Improvements in Intake Processes (00:04:58)
4. Timing of Client Satisfaction and Review Generation (00:11:17)
5. Personalized Review Generation (00:18:10)
6. Leveraging Existing Resources for Growth (00:26:16)
7. Conclusion and Contact Information (00:31:35)
19 에피소드
공유
