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Episode 1 - Daniel Elkeles
Manage episode 409100611 series 3564848
A Kind Life에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 A Kind Life 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.
We're thrilled to launch the first episode of Kinder Conversations, the brand-new podcast hosted by Tim Keogh, Co-founder of A Kind Life. This inspiring episode features Daniel Elkeles, CEO of the London Ambulance Service (LAS).
In the 2022 NHS staff survey, LAS was rated the second lowest in the ambulance league table. After working with A Kind Life on their culture and EDI programmes, they saw a dramatic shift in staff satisfaction. Their recent NHS Staff Survey results show the most significant improvement LAS has ever seen, with positive changes across every element of the NHS People Promise. They’ve now risen to the second highest in the ambulance league table, and in 2023, they were nominated for “Trust of the Year” in the Health Service Journal awards.
Here, Daniel talks to Tim about his leadership journey, and the importance of making time for kindness in the NHS, especially in stressful times. He also describes the three key themes - caring, teamwork, and respect – that have helped transform LAS into a better, kinder place to work.
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