Making Compliance Training Memorable: Gamechanger 2- Make it Experiential

Innovation in Compliance with Tom Fox

There is not much I enjoy more than sitting down with one of the innovative thinkers in compliance, Carsten Tams to find out what is on his mind regarding compliance. I recently had the opportunity to do so on the topic of making compliance training memorable. Over this short five-part series we will introduce the problem and challenges and then provide you with four proven strategies for success in your compliance training. In this Episode 3, we discuss the concept of experiential learning as a gamechanger to enhance overall learning scope, motivation, retention and transfer; emphasizing its importance over conventional learning methods.

Experiential learning means learning by doing. When we are passive learners in front of a screen, clicking on the forward button or checking boxes, learning remains shallow. Experiential ethics learning is not simply about feeding abstract information about an ethics topic into learners’ minds. It is instead about the tight coupling of thinking with doing. An experiential learning activity is about posing a problem that is relevant to the learner. It is then up to the learner to tap into their existing knowledge, to use their ingenuity and creative problem-solving skills to find a feasible solution for the problem at hand.

Using practical examples, Carsten explains how experiential learning engages learners in problem-solving and hands-on experiences, leading to better retention and application of knowledge. They explore the historical roots of the concept, drawing from thinkers like Aristotle, Confucius, John Dewey, and modern cognitive research. The discussion also covers ways to implement experiential learning in organizational settings, addressing potential concerns about documenting these methods for regulatory compliance.

Highlights and Key Issues Discussed

· Introduction to Experiential Learning in Compliance and Ethics Training

· Exploring the Basics of Experiential Learning

· Applying Experiential Learning in Compliance and Ethics

· Historical Context and Theoretical Foundations of Experiential Learning

· Practical Implementation and Documentation for Compliance Professionals

Resources

Carsten Tams on LinkedIn

Emagence Consulting

For Additional Reading

· Dewey, J. (1938). Experience and education. New York: Simon and Schuster.

· Kolb, D.A. (2015). Experiential Learning: Experience as the Source of Learning and Development, 2nd Ed. New York, NY: Pearson.

· Burch, G. F., Giambatista, R., Batchelor, J. H., Burch, J. J., Hoover, J. D., & Heller, N. A. (2019). A Meta‐Analysis of the Relationship Between Experiential Learning and Learning Outcomes. Decision Sciences Journal of Innovative Education, 17(3), 239–273. doi:10.1111/dsji.12188

Tom Fox

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