132 'I'm Bored' and Other Lies

Ignite Your Estate Agency

Have you ever wondered how the gears of a successful agency like AshdownJones keep spinning so smoothly? The magic - Strong replicable systems and efficient processes.
Join us for an enlightening chat with Edward, the Operations Manager at AshdownJones, as YOU will discover the importance of an agency’s growth and processes.
But an agency isn't just systems and processes - it's about people too. You’ll get a peek into the often-unseen roles that form the agency's backbone and the team executive roles. Edward shares his approach to managing these challenges and shows YOU how he fosters personal growth and responsibility within his team.
Lastly, we shine a spotlight on a sensitive subject - boredom and dissatisfaction within the team. Are they symptoms of the same problem or something more complex?
Listen to the full episode and equip yourself with all the knowledge that will IGNITE your agency’s scalability.

When you’re ready here are 3 ways we can help you to IGNITE your agency:
1. Keep up-to-date with all our open events by visiting: www.ajmastermind.co.uk/non-member-events
2. Listen to another episode: https://podtail.com/it/podcast/ignite-your-estate-agency/
3. If you want our feedback on your letters email: [e-mail] or [e-mail]
Some key takeaways:
➡️ If you want your agency to grow, make sure you've got systems in place that can be copied and training programs that really work. That's where your operations manager comes in
➡️ Your team executives - might not always get the credit they deserve, but they're super important. They're the ones making sure the team's working like a well-oiled machine, so don't forget about good team management.
➡️ Keep your team happy and stop them from getting bored - that's what good team management is all about. Try out things like audit trails, personal KPIs, and balanced praising to help your team members grow and take responsibility.
Some great moments:
✅ "If we end up with 50 branches, we'll need a failsafe system to keep us from going bananas!"
✅ "Is it a person problem or a process problem?"
✅ "So what you're doing is not just making a system we can replicate, but it's making replicable systems"