Ignite Startups: How AI Is Fixing a $70 Billion Healthcare Problem with Dmitry Karpov | Ep188

Ignite: Conversations on Startups, Venture Capital, Tech, Future, and Society

Dmitry Karpov is the CEO and co-founder of WorkDone, a real-time AI compliance co-pilot for hospitals tackling costly and often hidden documentation errors that lead to denied insurance claims. A two-time YC founder, ex-EY innovation leader, and Forbes Cloud 100 rising star, Dmitry brings deep experience in workflow automation and enterprise AI. With a track record of scaling companies globally and navigating highly regulated industries, he offers sharp insights into the intersection of healthcare, compliance, and AI-driven transformation. In this episode, he shares his entrepreneurial journey from a small scientific town in Russia to building cutting-edge healthcare AI, and the lessons learned along the way.

In Today’s Episode We Discuss:

00:01 – Meet Dmitry Karpov

00:48 – Early Entrepreneurship in Russia

03:40 – Lessons from a Teenage Side Hustle

05:10 – From Physics to Startups

07:30 – Breaking into Corporate Innovation

09:40 – Founding Electronique

12:35 – A Strategic Exit and a New Focus

13:43 – Early Customer Development for WorkDone

15:50 – Why Denied Claims Are a $70B Problem

23:31 – Patient Lawsuits and Compliance Risks

27:18 – Manual Audits vs. AI Oversight

30:25 – Fighting False Positives in AI Compliance

35:27 – Selling into Hospitals

39:53 – Why Now Is the Right Time for Real-Time Compliance

43:15 – Running WorkDone on Dmitry’s Own Records

44:31 – Fundraising Lessons from Two YC Batches

46:55 – The First Clinic Visit

50:18 – Regulatory Acronyms and Compliance Jargon

51:05 – HIPAA vs. SOC 2

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