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ICTP 325: BPO and offshore outsourcing in the Caribbean update, with Wayne Sinclair of the Global Services Association of Jamaica

55:24
 
공유
 

Manage episode 446462636 series 2273704
ICT Pulse and ICT Pulse - tech blog에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 ICT Pulse and ICT Pulse - tech blog 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.

Globally, offshore outsourcing is a huge market and growing. By 2030, it is expected to be valued at half a trillion dollars! It is thus highly dynamic and competitive with Caribbean countries trying to maintain and even increase their size of pie.

Wayne Sinclair, the current President of the Global Services Association of Jamaica, formerly the Business Process Industry Association of Jamaica, joins us to discuss the state of the industry, including:

* whether Jamaica’s outsourcing industry can continue to grow and remain globally competitive;

* the impact technologies such as AI and Robotic Process Automation are having on the industry;

* what it might take to move up the value chain; and

* his thoughts on the future of outsourcing.

The episode, show notes and links to some of the things mentioned during the episode can be found on the ICT Pulse Podcast Page (www.ict-pulse.com/category/podcast/) Enjoyed the episode? Do rate the show and leave us a review! Also, connect with us on:

Facebook – https://www.facebook.com/ICTPulse/ Instagram – https://www.instagram.com/ictpulse/ Twitter – https://twitter.com/ICTPulse LinkedIn – https://www.linkedin.com/company/3745954/admin/ Join our mailing list: http://eepurl.com/qnUtj

Music credit: The Last Word (Oui Ma Chérie), by Andy Narrell Podcast editing support: Mayra Bonilla Lopez

----------------

Also, Sponsorship Opportunities!

The ICT Pulse Podcast is accepting sponsors!

Would you like to partner with us to produce an episode of the podcast, or highlight a product or service to our audience? Do get in touch at info@ict-pulse.com with “Podcast Sponsorship” as the subject, or via social media @ictpulse, for more details.

_______________

  continue reading

328 에피소드

Artwork
icon공유
 
Manage episode 446462636 series 2273704
ICT Pulse and ICT Pulse - tech blog에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 ICT Pulse and ICT Pulse - tech blog 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.

Globally, offshore outsourcing is a huge market and growing. By 2030, it is expected to be valued at half a trillion dollars! It is thus highly dynamic and competitive with Caribbean countries trying to maintain and even increase their size of pie.

Wayne Sinclair, the current President of the Global Services Association of Jamaica, formerly the Business Process Industry Association of Jamaica, joins us to discuss the state of the industry, including:

* whether Jamaica’s outsourcing industry can continue to grow and remain globally competitive;

* the impact technologies such as AI and Robotic Process Automation are having on the industry;

* what it might take to move up the value chain; and

* his thoughts on the future of outsourcing.

The episode, show notes and links to some of the things mentioned during the episode can be found on the ICT Pulse Podcast Page (www.ict-pulse.com/category/podcast/) Enjoyed the episode? Do rate the show and leave us a review! Also, connect with us on:

Facebook – https://www.facebook.com/ICTPulse/ Instagram – https://www.instagram.com/ictpulse/ Twitter – https://twitter.com/ICTPulse LinkedIn – https://www.linkedin.com/company/3745954/admin/ Join our mailing list: http://eepurl.com/qnUtj

Music credit: The Last Word (Oui Ma Chérie), by Andy Narrell Podcast editing support: Mayra Bonilla Lopez

----------------

Also, Sponsorship Opportunities!

The ICT Pulse Podcast is accepting sponsors!

Would you like to partner with us to produce an episode of the podcast, or highlight a product or service to our audience? Do get in touch at info@ict-pulse.com with “Podcast Sponsorship” as the subject, or via social media @ictpulse, for more details.

_______________

  continue reading

328 에피소드

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