How a Major Health System Modernized HR Operations in 8 Weeks

Healthy As Tech Talks

How do you get nearly 13K employees from three recently acquired hospitals up and running on one HR delivery system in two months?

This is the question Tampa General Hospital (TGH) — one of the nation’s largest healthcare systems — found itself asking. In the throes of a merger, TGH needed to find a way to quickly implement HR service delivery (HRSD) on the ServiceNow® platform and get all of its employees onboarded and trained in the system without interrupting patient care.

In just eight weeks, TGH achieved this massive undertaking with the help of Optimum Healthcare IT. Alison Hamm, Director of People Analytics & Shared Services from TGH, sat down with us to share the process and what she learned along the way.

In this webinar, we discussed:

• The challenges TGH was up against and how it got started in addressing them
• Optimum’s four-step approach to a rapid HRSD implementation
• The enterprise-wide results TGH is experiencing post-implementation
• What’s next for TGH: Building a phased HRSD roadmap for future success
• Practical advice for other HR leaders looking to modernize HR operations

If you’re interested in learning more about our healthcare-specific HRSD solution HR Vitals, shoot us a message. A member of our team will reach out to follow up.