Ken Segel on the Shingo Principle of "Create Value for the Customer"

Habitual Excellence, Presented by Value Capture

Value Capture에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 Value Capture 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.

3y ago 14:37

MP3•에피소드 홈

CEO of Value Capture

Show notes: https://www.valuecapturellc.com/he49

Welcome to Episode #49 of Habitual Excellence, presented by Value Capture.

Today's episode is another video essay from Ken Segel, the CEO of Value Capture. In his last video, Ken talked about the importance of the “Shingo Principles,” starting with “Create Constancy of Purpose.” This time, Ken talks about the principle of “Create Customer Value.”

“Ultimately, value must be defined through the lens of what a customer wants and is willing to pay for. Organizations that fail to deliver both effectively and efficiently on this most fundamental outcome cannot be sustained long term.”

Value Capture is very honored to be a Licensed Affiliate of the Shingo Institute. As the only affiliate focused on healthcare, Value Capture has bolstered its proven, principles-based framework to help healthcare leaders guide their organizations toward operational excellence.

102 에피소드

#MBA #Business #Value Capture