Empathy Is Everything

Grit & Gravitas

Ever find yourself changing service companies because you get the feeling no one’s listening to your needs? Most of us have been there! Join co-hosts Anne Carnathan and Anne Deeter Gallaher in a conversation with State Farm Agent Denise Dombach about the significance of showing empathy.

“Listen to their story. It’s not about the sale; it’s about helping people with the gap they have in their world,” says Dombach. Whatever your stage at work or in life, this episode provides actionable advice on integrating empathy into your leadership style and relationships.