))
Leading with Authenticity with Ricky Richardson of Eggs Up Grill
Manage episode 416762272 series 2930439
Ovation에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 Ovation 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.
Today we talk with Ricky Richardson, a seasoned pro from TGI Fridays who is now leading Eggs Up Grill. Ricky shares practical insights on authentic leadership and managing high-energy environments while fostering emotional connections with teams and guests. He emphasizes the importance of passion and effective communication in the guest experience.
We also discuss integrating systems like Toast and kitchen displays to meet evolving customer expectations, alongside trends like upscale dining with vibrant atmospheres and off-premise dining.
Today's Ovation goes to you, Ricky!
챕터
1. Creating Authentic Restaurant Leadership (00:00:00)
2. Technology and Guest Experience in Restaurants (00:11:27)
3. Guest Feedback Platform Sponsorship Interview (00:17:34)
300 에피소드
공유
