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Humility, Speed, and Personalization with Blaze Pizza CEO Beto Guajardo
Manage episode 442937974 series 2930439
Ovation에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 Ovation 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.
You could argue that there's no one more experienced in leading fast-casual restaurants than today's guest, Beto Guajardo. Beto is the President & CEO of Blaze Pizza and has held leadership roles at Starbucks, Levi Strauss, and Schlotzsky’s. We were excited to tap into his extensive insights on this episode!
In this episode, Zack and Beto discuss:
- Why humility is key to delivering exceptional hospitality from the top down
- How Blaze Pizza is innovating with guest customization, both in-store and at home
- The critical role of speed and personalization in fast-casual dining
- The power of online reviews and how they influence business success
- Blaze Pizza's global expansion and maintaining consistent guest experiences across locations
We hope you enjoy this episode filled with valuable insights on leadership and hospitality in the fast-casual industry.
Thanks, Beto!
챕터
1. Leadership and Guest Experience in Restaurants (00:00:00)
2. Creating a Personalized Guest Experience (00:04:47)
344 에피소드
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