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Gain Grow Retain에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 Gain Grow Retain 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.
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Rolling Out Changes

44:13
 
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Manage episode 378543564 series 3260463
Gain Grow Retain에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 Gain Grow Retain 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.

Change is inevitable, but how a leader handles it can be the difference between success and failure.

Join Dillon Young, Leader of CS at Maxwell as he and Jeff Breunsbach take a look at changes and how to handle them well.

  • Identify issues and gaps, focusing on leading indicators
  • Evaluate potential solution effectiveness identifying lagging indicators
  • Trust your fellow teams to do their part in the process...change has to include everyone
  • Ask questions and collaborate

Bottom Line:

- Prioritization is important

- Determining effective use of time for resources

- Make sure what you are measuring has an impact and improvement will be invested in

Connect with Dillon

Lifetime Value

--

Gain Grow Retain exists to connect people, knowledge, and ideas to advance the state of customer success.

We're on a mission to connect B2B SaaS customer success leaders so that we can learn from one another. Check out more at GainGrowRetain.com! Or follow our GGR LinkedIn page.

GGR was co-founded by Jeff Breunsbach and Jay Nathan - be sure to follow for customer success content.

  continue reading

296 에피소드

Artwork
icon공유
 
Manage episode 378543564 series 3260463
Gain Grow Retain에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 Gain Grow Retain 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.

Change is inevitable, but how a leader handles it can be the difference between success and failure.

Join Dillon Young, Leader of CS at Maxwell as he and Jeff Breunsbach take a look at changes and how to handle them well.

  • Identify issues and gaps, focusing on leading indicators
  • Evaluate potential solution effectiveness identifying lagging indicators
  • Trust your fellow teams to do their part in the process...change has to include everyone
  • Ask questions and collaborate

Bottom Line:

- Prioritization is important

- Determining effective use of time for resources

- Make sure what you are measuring has an impact and improvement will be invested in

Connect with Dillon

Lifetime Value

--

Gain Grow Retain exists to connect people, knowledge, and ideas to advance the state of customer success.

We're on a mission to connect B2B SaaS customer success leaders so that we can learn from one another. Check out more at GainGrowRetain.com! Or follow our GGR LinkedIn page.

GGR was co-founded by Jeff Breunsbach and Jay Nathan - be sure to follow for customer success content.

  continue reading

296 에피소드

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