24. Trends in Sports Tickets & Corporate VIP Hospitality with Brian Basloe, CEO of Concierge Live

Farrell Sports Business

24. Trends in Sports Tickets & Corporate VIP Hospitality with Brian Basloe, CEO of Concierge Live
About the Farrell Sports Business Podcast
Interviews with news makers from sports business to talk leadership, entrepreneurship, industry news and their unique career paths. Hosted by Matt Farrell, President of Farrell Sports and former Golf Channel, USOPC, USA Swimming and Warner Bros.
Episode Summary
Episode 23 of the Farrell Sports Business podcast - Host Matt Farrell talks with Brian Basloe, CEO of Concierge Live, to discuss his journey in the sports business, the evolution of ticket sales, and the innovative solutions provided by Concierge Live for corporate ticket management. He highlights the increasing demand for live sports experiences, the impact of cultural icons on ticket sales, most notably Taylor Swift. The discussion also touches on the challenges and opportunities in the hospitality and ticketing industry, emphasizing the need for efficient management and measurement of ticket investments.
Chapters
00:00 Welcome and Overview of This Week's Guest - Brian Basloe
01:22 About Concierge Live and Brian's Career
02:18 Career Steps to Get to CEO
03:07 Humble Roots of Selling Tickets
04:55 Selling Tickets as a Foundational Start to Working in Sports
07:16 Concierge Live: About The Role of the Company
10:14 Example How a Company Would Use Concierge Live
12:11 The Impact of Digital Experiences on Hospitality
14:22 The Rising Demand for Live Sports Experiences
16:55 Taylor Swift Impact on Tickets and Hospitality
17:54 Taylor Swift Trickle Down Effect
19:14 Trends in Sports Ticket Sales and Revenue
21:16 Career Development and Key Pivot Points
25:30 Final Thoughts and Future of Concierge Live
27:38 Shameless Plugs of Other Pod Episodes
28:32 Exploring Sports Careers and Ticketing Jobs
Takeaways
- Brian Basloe is the CEO of Concierge Live, overseeing business development and client services.
- Selling tickets remains a foundational aspect of the sports business.
- Concierge Live offers a software platform for corporate ticket management.
- The ticket management process can be streamlined for efficiency.
- Interest in live sports experiences is on the rise post-COVID.
- Cultural icons like Taylor Swift significantly influence ticket sales.
- The WNBA is experiencing remarkable growth and visibility.
- Career development involves both luck and intentionality in seizing opportunities.
- Concierge Live addresses pain points in the ticketing process for corporations.
- Appreciating the journey in the sports industry is essential for fulfillment.
Intro Song: All World
Artist: JMPSCR
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