Does your AI-based interface talk to customers the way a real person would or is it tech for tech’s sake? We are here at Forrester CX in Nashville, TN and hearing all about the latest insights and ideas for brands to create better experiences for their customers. Agility is less about bolting on new features just because the tech is available and more about making tomorrow’s experiences feel intuitive and natural to the end customer using them. Today we’re diving into designing for the future of experiences with AJ Joplin, Senior Analyst at Forrester. About AJ Joplin AJ is the lead analyst for Forrester’s research on experience design (XD), design organizations, and design leadership. Helping XD and customer experience (CX) leaders develop and deliver on research-based strategy is AJ’s professional passion. She has observed that the most effective organizations combine clear purpose with the right people and leverage systems to clarify decision-making, prioritization, and workflows. AJ also has years of workshop facilitation experience in human-centered design and design thinking. Using her professional coaching skills, AJ bring clients through ambiguity and into alignment on what matters and what’s next. Resources Forrester: https://www.forrester.com https://www.forrester.com Catch the future of e-commerce at eTail Boston, August 11-14, 2025. Register now: https://bit.ly/etailboston and use code PARTNER20 for 20% off for retailers and brands Don't Miss MAICON 2025, October 14-16 in Cleveland - the event bringing together the brights minds and leading voices in AI. Use Code AGILE150 for $150 off registration. Go here to register: https://bit.ly/agile150 " Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstrom Don't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.show Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company…
Formula 1 podcast with the EverythingF1 team, bringing you the latest News, Race Reviews and Previews + Special Guests! Don't forget to follow us on all social channels @joinEF1 www.everythingf1.com - Get 10% off all Official Formula 1 Merch at TheRaceWorks.com use code ‘EF1‘ at checkout.
Formula 1 podcast with the EverythingF1 team, bringing you the latest News, Race Reviews and Previews + Special Guests! Don't forget to follow us on all social channels @joinEF1 www.everythingf1.com - Get 10% off all Official Formula 1 Merch at TheRaceWorks.com use code ‘EF1‘ at checkout.
The EverythingF1 podcast, hosted by Sean with guest James, covers the latest British Grand Prix, calling it the best race of the season. They discuss the race highlights, including Nico Hulkenberg's long-awaited podium finish, McLaren's Lando Norris winning his home race, and various strategic blunders by Ferrari and Mercedes. The team also touches upon the underwhelming performance of several rookie drivers in wet conditions. It concludes with a discussion on the controversies surrounding FIA President Mohamad bin Sulayem, including the recent announcement by Tim Mayer to challenge his presidency in the upcoming elections, citing concerns over a 'reign of terror' under Sulayem.Join us throughout the year, where we will have special guests, News, Race Reviews and more, all dropped onto your favourite podcast streaming service every single week! Don't miss a second, by simply hitting the Subscribe button now! We're on all socials too on the handle @joinEF1 - Facebook, Twitter, Instagram, TikTok plus our Website (www.everythingf1.com) is updated daily with News, Race Reviews and Opinion pieces, keeping you abreast of all the goings on from around the paddock. We really are the one pitstop shop for your daily F1 fix. We have partnered up with TheRaceWorks.com to bring you all this seasons Official F1 Merchandise. Simply enter the discount code 'EF1' at checkout to save 10% across the whole site! EverythingF1: Driven by fans, for the fans!…
In this episode of the EverythingF1 podcast, host Sean is joined by James and Coops to review the Austrian Grand Prix and preview the upcoming British Grand Prix at Silverstone. The team discusses McLaren's dominance, the challenging weekends faced by Ferrari and Mercedes. They delve into the rumours of Valtteri Bottas potentially joining Alpine and critique the high ticket prices for the British Grand Prix. Predictions for the British GP are made, with hopes for an exciting race despite the high costs. Join us throughout the year, where we will have special guests, News, Race Reviews and more, all dropped onto your favourite podcast streaming service every single week! Don't miss a second, by simply hitting the Subscribe button now! We're on all socials too on the handle @joinEF1 - Facebook, Twitter, Instagram, TikTok plus our Website (www.everythingf1.com) is updated daily with News, Race Reviews and Opinion pieces, keeping you abreast of all the goings on from around the paddock. We really are the one pitstop shop for your daily F1 fix. We have partnered up with TheRaceWorks.com to bring you all this seasons Official F1 Merchandise. Simply enter the discount code 'EF1' at checkout to save 10% across the whole site! EverythingF1: Driven by fans, for the fans!…
In this episode of the EverythingF1 Podcast, hosted by James Tiller, the team discusses the upcoming Austrian Grand Prix, sharing their thoughts and predictions for the race weekend. Sean and Coops join James in evaluating the track's characteristics, potential weather impacts, and the performance expectations for key teams and drivers, including McLaren, Mercedes, Ferrari, and Williams. Additionally, they talk about recent driver lineup changes and analyze the roles of rookies and seasoned drivers. Later in the episode, James and Sean review the recently premiered F1 movie, highlighting its strengths in terms of action and excitement, while also acknowledging some of the F1 inaccuracies and Hollywood dramatizations. They conclude that despite its flaws, the movie is a highly enjoyable watch for both F1 fans and general audiences. Join us throughout the year, where we will have special guests, News, Race Reviews and more, all dropped onto your favourite podcast streaming service every single week! Don't miss a second, by simply hitting the Subscribe button now! We're on all socials too on the handle @joinEF1 - Facebook, Twitter, Instagram, TikTok plus our Website (www.everythingf1.com) is updated daily with News, Race Reviews and Opinion pieces, keeping you abreast of all the goings on from around the paddock. We really are the one pitstop shop for your daily F1 fix. We have partnered up with TheRaceWorks.com to bring you all this seasons Official F1 Merchandise. Simply enter the discount code 'EF1' at checkout to save 10% across the whole site! EverythingF1: Driven by fans, for the fans!…
This episode of the EverythingF1 podcast, hosted by James Tiller and co-hosted by Coops, reviews the Canadian Grand Prix. They discuss the race highlights, including George Russell's victory, Antonelli's podium finish, and Red Bull’s performance led by Max Verstappen. They also delve into Lando Norris and Oscar Piastri's controversial on-track collision, Ferrari's ongoing struggles, and notable mentions for Nico Hulkenberg's and Fernando Alonso's performances. We touch on various news items, including the extended contract for the Canadian GP till 2035, Rachel Brooks' social media abuse, and the departure of Alpine's management. Join us throughout the year, where we will have special guests, News, Race Reviews and more, all dropped onto your favourite podcast streaming service every single week! Don't miss a second, by simply hitting the Subscribe button now! We're on all socials too on the handle @joinEF1 - Facebook, Twitter, Instagram, TikTok plus our Website (www.everythingf1.com) is updated daily with News, Race Reviews and Opinion pieces, keeping you abreast of all the goings on from around the paddock. We really are the one pitstop shop for your daily F1 fix. We have partnered up with TheRaceWorks.com to bring you all this seasons Official F1 Merchandise. Simply enter the discount code 'EF1' at checkout to save 10% across the whole site! EverythingF1: Driven by fans, for the fans!…
In this episode of the EverythingF1 podcast, hosts James Tiller, Coops, and Sean dive into the upcoming Canadian Grand Prix, discussing the legendary Circuit Gilles Villeneuve, track statistics, and recent F1 news. Highlighting drivers' past performances and current standings, they offer predictions and analyse potential race outcomes, including Mercedes' recent power unit issues, Ferrari's challenges, and the battle between McLaren drivers. They also discuss upcoming changes to the 2026 F1 calendar, the thrilling elements of the F1 movie featuring Brad Pitt, and the introduction of a special livery by Haas F1 in celebration of their 200th race. Join us throughout the year, where we will have special guests, News, Race Reviews and more, all dropped onto your favourite podcast streaming service every single week! Don't miss a second, by simply hitting the Subscribe button now! We're on all socials too on the handle @joinEF1 - Facebook, Twitter, Instagram, TikTok plus our Website (www.everythingf1.com) is updated daily with News, Race Reviews and Opinion pieces, keeping you abreast of all the goings on from around the paddock. We really are the one pitstop shop for your daily F1 fix. We have partnered up with TheRaceWorks.com to bring you all this seasons Official F1 Merchandise. Simply enter the discount code 'EF1' at checkout to save 10% across the whole site! EverythingF1: Driven by fans, for the fans!…
In this episode of the EverythingF1 podcast, Sean and his co-hosts James and Coop discuss the highlights and controversies of the Spanish Grand Prix. They delve into Max Verstappen's contentious incidents and subsequent penalties, Nico Hülkenberg's standout performance, and the underwhelming showings from Ferrari, Mercedes, and Aston Martin. We also touch upon the disappointing weekend for Williams and the impressive results for Isack Hadjar. The podcast includes audience interactions and predictions for future races, alongside a discussion on Formula 2 and a look forward to the Canadian Grand Prix. Join us throughout the year, where we will have special guests, News, Race Reviews and more, all dropped onto your favourite podcast streaming service every single week! Don't miss a second, by simply hitting the Subscribe button now! We're on all socials too on the handle @joinEF1 - Facebook, Twitter, Instagram, TikTok plus our Website (www.everythingf1.com) is updated daily with News, Race Reviews and Opinion pieces, keeping you abreast of all the goings on from around the paddock. We really are the one pitstop shop for your daily F1 fix. We have partnered up with TheRaceWorks.com to bring you all this seasons Official F1 Merchandise. Simply enter the discount code 'EF1' at checkout to save 10% across the whole site! EverythingF1: Driven by fans, for the fans!…
Today we have a split episode, in one; we quickly review the Monaco Grand Prix and then after we head into a preview of the Spanish Grand Prix. 2 Episodes together. Hear our thoughts and opinions on the Monaco Grand Prix Weekend and we also share our thoughts on what to look out for in Spain. Join us throughout the year, where we will have special guests, News, Race Reviews and more, all dropped onto your favourite podcast streaming service every single week! Don't miss a second, by simply hitting the Subscribe button now! We're on all socials too on the handle @joinEF1 - Facebook, Twitter, Instagram, TikTok plus our Website (www.everythingf1.com) is updated daily with News, Race Reviews and Opinion pieces, keeping you abreast of all the goings on from around the paddock. We really are the one pitstop shop for your daily F1 fix. We have partnered up with TheRaceWorks.com to bring you all this seasons Official F1 Merchandise. Simply enter the discount code 'EF1' at checkout to save 10% across the whole site! EverythingF1: Driven by fans, for the fans!…
In this episode of the Everything F1 Podcast, hosts Sean and Coops are joined by newcomer Larry Velasquez to review the Emilia-Romagna Grand Prix and preview the upcoming Monaco Grand Prix. The team discusses their thoughts on the race at Imola, with Sean and Coops expressing a mix of satisfaction and disappointment over the qualifying and race-day performances of various teams. Key discussions include Ferrari's strategic missteps, Red Bull's ups and downs, McLaren's strong showing, and the unexpected performances at the back of the grid. The podcast wraps up with a preview of the Monaco Grand Prix, focusing on the new mandatory two pit stops rule, strategic considerations, and predictions for pole position and race outcomes. The episode also highlights complementary motorsports events, including the Indy 500.…
In this episode of the EverythingF1 podcast, hosts Sean, James, and Coops preview the upcoming Imola Grand Prix, discussing track particulars, team updates, and driver prospects. They touch on the latest news, including Alpine's internal upheaval involving team principal Oliver Oakes' departure amid legal issues and the appointment of Flavio Briatore. The hosts also discuss developments like McLaren's innovative braking system, Ferrari's new upgrades, and Mercedes' potential strategy shift for the upcoming races. Predictions for the top three and potential surprising outcomes for the Imola race are made, with an overall analysis of driver performance and team expectations.Join us throughout the year, where we will have special guests, News, Race Reviews and more, all dropped onto your favourite podcast streaming service every single week! Don't miss a second, by simply hitting the Subscribe button now! We're on all socials too on the handle @joinEF1 - Facebook, Twitter, Instagram, TikTok plus our Website (www.everythingf1.com) is updated daily with News, Race Reviews and Opinion pieces, keeping you abreast of all the goings on from around the paddock. We really are the one pitstop shop for your daily F1 fix. We have partnered up with TheRaceWorks.com to bring you all this seasons Official F1 Merchandise. Simply enter the discount code 'EF1' at checkout to save 10% across the whole site! EverythingF1: Driven by fans, for the fans!…
In this episode of the EverythingF1 Podcast, host James Tiller and the EF1 team, including Coops, Sean, and new member James, debrief the exciting Miami Grand Prix weekend. The discussion covers various aspects of the race, including standout performances, strategic decisions, and the racing incidents involving drivers like Max Verstappen, Lando Norris, and Lewis Hamilton. Key highlights include Williams' impressive performance, the consistent form of Mercedes' George Russell, and the challenges facing Fernando Alonso at Aston Martin. The podcast also delves into the breaking news of Alpine's team principal Oliver Oaks resigning, with speculation about Franco Colapinto potentially replacing Jack Doohan. Additionally, the hosts touch on the recently announced long-term contract extension for the Miami Grand Prix until 2041, considering its business implications. Join us throughout the year, where we will have special guests, News, Race Reviews and more, all dropped onto your favourite podcast streaming service every single week! Don't miss a second, by simply hitting the Subscribe button now! We're on all socials too on the handle @joinEF1 - Facebook, Twitter, Instagram, TikTok plus our Website (www.everythingf1.com) is updated daily with News, Race Reviews and Opinion pieces, keeping you abreast of all the goings on from around the paddock. We really are the one pitstop shop for your daily F1 fix. We have partnered up with TheRaceWorks.com to bring you all this seasons Official F1 Merchandise. Simply enter the discount code 'EF1' at checkout to save 10% across the whole site! EverythingF1: Driven by fans, for the fans!…
In this episode of the EverythingF1 podcast, hosts James Tiller, Coops, and Sean discuss the upcoming 2025 Miami Grand Prix, sharing their thoughts on the track's history, characteristics, and potential weather impacts. They delve into team and driver predictions. Additionally, they cover recent industry news, including the Mexican Grand Prix's contract extension, speculation about Cadillac signing Sergio Perez, and the controversial tenure of FIA President Mohammed Ben Sulayem. Join us throughout the year, where we will have special guests, News, Race Reviews and more, all dropped onto your favourite podcast streaming service every single week! Don't miss a second, by simply hitting the Subscribe button now! We're on all socials too on the handle @joinEF1 - Facebook, Twitter, Instagram, TikTok plus our Website (www.everythingf1.com) is updated daily with News, Race Reviews and Opinion pieces, keeping you abreast of all the goings on from around the paddock. We really are the one pitstop shop for your daily F1 fix. We have partnered up with TheRaceWorks.com to bring you all this seasons Official F1 Merchandise. Simply enter the discount code 'EF1' at checkout to save 10% across the whole site! EverythingF1: Driven by fans, for the fans!…
In this episode of the EverythingF1 podcast, host Sean is joined by Coops and Aimee to review the recent Saudi Arabian Grand Prix. Key topics include: Max Verstappen and Oscar Piastri's incident at Turn 1, Lap 1, the penalties involved, and Red Bull's strategy; McLaren's performance, with particular emphasis on Piastri's win and Norris' struggles; Ferrari's ups and downs, including Charles Leclerc's podium and Lewis Hamilton's continued difficulties; Mercedes' quiet but consistent performance, featuring standout results from George Russell and Kimi Antonelli; Williams' strong showing, with double points finishes for Alex Albon and Carlos Sainz; and the ongoing challenges for Aston Martin and Fernando Alonso. The team also discusses a rumoured driver moves, providing speculation on potential driver line-ups. Join us throughout the year, where we will have special guests, News, Race Reviews and more, all dropped onto your favourite podcast streaming service every single week! Don't miss a second, by simply hitting the Subscribe button now! We're on all socials too on the handle @joinEF1 - Facebook, Twitter, Instagram, TikTok plus our Website (www.everythingf1.com) is updated daily with News, Race Reviews and Opinion pieces, keeping you abreast of all the goings on from around the paddock. We really are the one pitstop shop for your daily F1 fix. We have partnered up with TheRaceWorks.com to bring you all this seasons Official F1 Merchandise. Simply enter the discount code 'EF1' at checkout to save 10% across the whole site! EverythingF1: Driven by fans, for the fans!…
This episode of the EverythingF1 Podcast, hosted by Sean with Coops and Tiller, reviews the Bahrain Grand Prix and previews the upcoming Saudi Arabian Grand Prix. The hosts discuss standout performances, including Oscar Piastri’s dominant win and George Russell’s consistent season. They touch on the challenges faced by other drivers like Lando Norris, whose performance has been under scrutiny. The episode also delves into technical failures and controversies within Formula One, such as issues with transponders and race direction. Additionally, there’s a discussion on the impact of varying track conditions and strategies that influenced the outcomes. As they look forward to the Saudi Arabian GP, predictions for pole positions and race results are made, with a focus on the high downforce demands of the Jeddah circuit. The episode also includes a call to action for listeners to subscribe to their YouTube channel for a chance to win Lego F1 Speed Champions sets.Join us throughout the year, where we will have special guests, News, Race Reviews and more, all dropped onto your favourite podcast streaming service every single week! Don't miss a second, by simply hitting the Subscribe button now! We're on all socials too on the handle @joinEF1 - Facebook, Twitter, Instagram, TikTok plus our Website (www.everythingf1.com) is updated daily with News, Race Reviews and Opinion pieces, keeping you abreast of all the goings on from around the paddock. We really are the one pitstop shop for your daily F1 fix. We have partnered up with TheRaceWorks.com to bring you all this seasons Official F1 Merchandise. Simply enter the discount code 'EF1' at checkout to save 10% across the whole site! EverythingF1: Driven by fans, for the fans!…
Check out our Bahrain Grand Prix Preview. Join us throughout the year, where we will have special guests, News, Race Reviews and more, all dropped onto your favourite podcast streaming service every single week! Don't miss a second, by simply hitting the Subscribe button now! We're on all socials too on the handle @joinEF1 - Facebook, Twitter, Instagram, TikTok plus our Website (www.everythingf1.com) is updated daily with News, Race Reviews and Opinion pieces, keeping you abreast of all the goings on from around the paddock. We really are the one pitstop shop for your daily F1 fix. We have partnered up with TheRaceWorks.com to bring you all this seasons Official F1 Merchandise. Simply enter the discount code 'EF1' at checkout to save 10% across the whole site! EverythingF1: Driven by fans, for the fans!…
In this episode the team discuss the goings on from the weekend in Japan. can they make the race sound interesting? 🥱 Join us throughout the year, where we will have special guests, News, Race Reviews and more, all dropped onto your favourite podcast streaming service every single week! Don't miss a second, by simply hitting the Subscribe button now! We're on all socials too on the handle @joinEF1 - Facebook, Twitter, Instagram, TikTok plus our Website (www.everythingf1.com) is updated daily with News, Race Reviews and Opinion pieces, keeping you abreast of all the goings on from around the paddock. We really are the one pitstop shop for your daily F1 fix. We have partnered up with TheRaceWorks.com to bring you all this seasons Official F1 Merchandise. Simply enter the discount code 'EF1' at checkout to save 10% across the whole site! EverythingF1: Driven by fans, for the fans!…
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