Episode 8: Consumer Habits & Workplace Technology

Digital Outliers

In this episode, host Brian Solis interviews Ben Arnold, Executive Director and industry analyst for The NPD Group, about the consumer habit of adopting technology outside the workplace, then either expecting that same technology to be made available internally or, increasingly, simply bringing it into the workplace with them. Arnold urges business leaders to pay close attention to consumer trends in digital technology and how to use these behaviors to build a workforce that plays to these strengths. He also talks about the emerging generation that expects instant engagement, and how companies can prepare for this friction. Is your organization working toward a digital workplace? Assess your progress and create a customized blueprint that help kickstart your journey to digital today: https://goo.gl/U8qVcF.