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Customer feedback for product decisions: Steps BEFORE you create a survey
Manage episode 431546002 series 3571379
Frauke Seewald에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 Frauke Seewald 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.
Ever wondered why your surveys rarely yield actionable insights? Join me on the Design for Outcome podcast as I share how to craft surveys that genuinely inform your product roadmap and feature decisions. I'll teach you how to get beyond superficial data collection to gather meaningful customer insights that can drive innovation and validate your design ideas. Learn how to leverage existing customer interactions, from sales inquiries to public reviews, and discover the untapped value of competitive analysis in understanding your market landscape.
This episode is a treasure trove for UX designers and product managers alike. We'll clarify the importance of setting clear objectives when seeking customer input and outline a two-step approach to gathering and validating ideas. Whether you're working for a successful SaaS company or any other business, these actionable steps will help you make smarter, customer-centric decisions. Tune in to elevate your UX design strategies and transform customer feedback into impactful product enhancements.
Do you want to advance your skills as a UX Designer? Check out my online courses and coaching offerings on my website: www.designforoutcome.com
12 에피소드
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