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1 Our Chosen Family: "The gay community is much bolder today." 33:19
“I always enjoyed the beauty of the car” || George Grubbs III, President and CEO, Grubbs Automotive Group
Manage episode 332213886 series 3005753
Fourth-generation car dealer George Grubbs III grew up wanting to be a doctor - until he got his first taste of the sales side of the automotive industry. Now, he’s president and CEO of his family’s dealership group, boasting six stores and on their way to further expansion.
George joins Derek D for an insightful conversation spanning his lifelong love of automobiles from multiple standpoints, what it’s like having a family history in car sales that stretches so far back, switching to a pickup truck for his daily drive, and developing a new brand as the market becomes ready for it. He also talks about how to mitigate risks during dealership group expansion, the importance of proper documentation and updating documents, what happens when someone says they’d like to buy a car just like the one he’s driving, and more.
Grubbs Automotive Group
Episode Highlights:
- What George’s father insisted on driving in order to promote the business
- How Grubbs Automotive Group avoids overextension when trying to expand
- Why customers prefer to be told bluntly about dealership policies and changes
- How Grubbs Automotive staff members are in training constantly - and how such a thing is possible
- The specific types of vehicles that Grubbs dealerships can strategically price above MSRP without losing customer satisfaction
“To us it’s always been people and process - build strong processes, find talented people, and get out of their way.”
— George Grubbs III
|| Dealer News Today is a DCG Media production
180 에피소드
Manage episode 332213886 series 3005753
Fourth-generation car dealer George Grubbs III grew up wanting to be a doctor - until he got his first taste of the sales side of the automotive industry. Now, he’s president and CEO of his family’s dealership group, boasting six stores and on their way to further expansion.
George joins Derek D for an insightful conversation spanning his lifelong love of automobiles from multiple standpoints, what it’s like having a family history in car sales that stretches so far back, switching to a pickup truck for his daily drive, and developing a new brand as the market becomes ready for it. He also talks about how to mitigate risks during dealership group expansion, the importance of proper documentation and updating documents, what happens when someone says they’d like to buy a car just like the one he’s driving, and more.
Grubbs Automotive Group
Episode Highlights:
- What George’s father insisted on driving in order to promote the business
- How Grubbs Automotive Group avoids overextension when trying to expand
- Why customers prefer to be told bluntly about dealership policies and changes
- How Grubbs Automotive staff members are in training constantly - and how such a thing is possible
- The specific types of vehicles that Grubbs dealerships can strategically price above MSRP without losing customer satisfaction
“To us it’s always been people and process - build strong processes, find talented people, and get out of their way.”
— George Grubbs III
|| Dealer News Today is a DCG Media production
180 에피소드
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1 Using life insurance, private investments, or other assets to equalize value among family members in the succession process. 28:47

1 “Interest is definitely slowing or plateauing and while there is a lot of interest around hybrids, dealers and manufacturers are going to have to rethink the battery strategy.” || Paul Mumma,… 32:17


1 “Our goal is to keep our customers on the road” || Jay Etheridge, Brand Ambassador, Combat Motors 27:02

1 “They’re only going to put incentives on vehicles they need to boost” || Tyler Corder, CFO and COO, Findlay Automotive Group 28:33

1 “The best dealers have improved service capabilities” || Mike Lanciotti, President of Recreation Segment, REV Group 26:19

1 “We help change communities by providing opportunities” || Mike Ferrer, Principal, Hickey and Associates 29:59

1 “I focus most of my work on the future of mobility” || Philipp Kampshoff, Senior Partner, McKinsey & Company 28:17

1 “There is an opportunity to create something in-between” || LeGrand Crewse, CEO, SUPER73 32:01

1 “We can operate just as well with fewer cars” || Eddie Hall III, Chief Operating Officer, Hall Automotive Group 26:19

1 “Everyone’s been waiting for that big shift” || Liza Borches, President/CEO, Carter Myers Automotive 26:09

1 “There’s still a lot of impulse buyers” || Jeff Turley, Head of Auto Lending, PNC Bank 27:32

1 “I’m really passionate about the EVs” || Matthew Phillips, CEO, Car Pros Automotive Group 27:23

1 “That crazy demand is still being relieved” || Brett Hopkins, CEO, Ken Garff Automotive Group 30:21

1 “What if you don’t build a hybrid cell, but a hybrid system?” || Dr. Sebastian Pohlmann, Vice President of Business Development, Skeleton Technologies 27:47

1 “We have a lot going on around the customer experience” || Bob Welby, Senior Director of Sales, Marketing, Product, and Customer Operations, INFINITI USA 27:19

1 “Our role is to put things that happen in context” || Stephanie Brinley, Associate Director of AutoIntelligence, S&P Global Mobility 29:15

1 “We go very deep into the buyer’s psyche” || K.C. Boyce, Vice President of Automotive & Mobility and Energy, Escalent 28:46

1 “This omnichannel experience is becoming a reality” || Karen Lellouche Tordjman, Managing Director and Senior Partner, Boston Consulting Group 26:16

1 “If you’re an OEM, last year was a great year” || Pedro Correa, Head of Automotive & Mobility, Bain & Company 27:08

1 “Fraud has never been higher” || Frank McKenna, Cofounder and Chief Fraud Strategist, Point Predictive 29:32

1 “Everybody is embracing this transformation” || Daniel Shapiro, Vice President of Automotive, NVIDIA 29:06

1 “I had a front-row seat to how quickly it was disrupted” || Chris Piche, Founder and CEO, Smarter AI 25:29

1 “We’ve been doing it one technology at a time” || Ryan Robinson, Automotive Research Leader, Deloitte 29:55

1 I Reign as a God, no one can match me! || Mike Tyson Interview 15:44

1 “We help think through strategic decisions” || Gary Silberg, Global Head of Automotive, KPMG 30:42

1 “The strongest trend we’ve all experienced is sustainability” || Ralf Klädtke, Chief Technology Officer and VP, TE Transportation Solutions 29:10

1 “The good news is you can only go up” || Mario Benedetti, CEO, South Dade Toyota and Kia 30:26

1 “A lot of creative disruption happening” || Chris Sachno, Senior Vice President of E-Mobility, Cloud Services & Innovation, Karma Automotive 27:05

1 “Getting away from gasoline is the right move” || William M. Monroe Jr., Senior Vice President of Global Sales, Marketing, and Customer Service, Karma Automotive 24:49

1 “We’re just always on our feet” || Nadia Bical, Vice President, Bical Auto Mall 25:23

1 “It’s amazing how resilient auto retail is” || Alan Haig, President, Haig Partners 30:16

1 “I was able to carve out a niche” || Cliff Banks, Founder, The Banks Report 26:21

1 “The process has to improve” || Kevin Tynan, Global Director of Automotive Research, Bloomberg Intelligence 28:14

1 “There’s a lot of money out there even today” || Charlie Chesbrough, Senior Economist, Cox Automotive 27:28

1 “There are headwinds to affordability” || Itay Michaeli, Head of Global Auto, Citi Research 25:23

1 “I learn a lot more about this industry every day” || Cynthia Caine, Head of Commercial Auto, Wells Fargo 29:38

1 “We measure everything” || Brad Cobb, President, Bowers Automotive Group 28:24

1 “It’s a cliche, but I’ve got gasoline in my veins” || Randy Dye, Owner, Daytona Dodge Chrysler Jeep RAM & FIAT 30:41

1 “Customers are just as educated as the salespeople” || Benny Robles Jr., President and GM, Bartow Ford 24:34

1 “It’s like this giant amazing circle” || April Ancira, Vice President, Ancira Auto Group 33:21

1 “We’ve made enormous progress” || Dr. Michael Weiner, Board Member, DCG Giving 16:44

1 “We’ve always played the long game” || Brian Kelly, President and CEO, Kelly Automotive Group 26:53

1 “I think it’s hugely important to be out there” || Dan Fields, President, Fields Auto Group 26:49

1 “I always enjoyed the beauty of the car” || George Grubbs III, President and CEO, Grubbs Automotive Group 22:57

1 “We’re all very mobile” || Brandon Tomes, President, Brandon Tomes Subaru/Brandon Tomes Volkswagen 24:50

1 “It’s unbelievable what kind of ideas somebody else has” || Joe Cardinale, President, Cardinale Auto Group 19:31

1 “It’s education, it’s creating that relationship, and it’s constant communication.” || Dorian Jimenez, General Sales Manager, Classic Chevrolet 29:55

1 “Personnel is the number one challenge” || Steve Barna, Owner, Hawthorne Chevrolet 26:34

1 “We’ll just do what we’ve done - take care of our customers” || Rita Case, Owner, Rick Case Auto Group 37:32

1 “I had two choices - sit on the sidelines, or jump in.” || Matt Gunderson, State Senate Candidate, CA-38 30:45

1 “I am not a car person - I am a people person.” || Liza Borches, President and CEO, Carter Myers Automotive 28:29

1 "I was driven to be an exception" || Rita Case, Owner, Rick Case Automotive Group 32:49

1 Unconventional Advice on Working with Family || Larry Crain Sr. Crain Automotive 19:10

1 We all Need to Be Ready to Pivot || Rob Cochran, CEO, #1 Cochran 27:56

1 For Some Dealerships Things May Get Tougher Soon || Scott Kunes, COO, Kunes Auto Group 28:34

1 A deep dive on strategic expansion || Transactions with Dave Cantin 20:39

1 “I had no idea the return we would get.” || Brett Hopkins, CEO, Ken Garff Auto Group 30:56

1 Sugar Ray Leonard Exclusive Interview - Winning When it Matters 32:30

1 The long game of value in the auto industry || Transactions with Dave Cantin 24:20

1 How to flip a dealership || Transactions with Dave Cantin 24:38

1 With the industry evolving, M&A remains strong || Transactions with Dave Cantin 21:01

1 “A lot will be said in the history books.” || Bridget Beyer, COO, Beyer Automotive Group 30:30

1 Launching 2022: A Prosperous Outlook, One Precaution || Transactions with Dave Cantin 23:55

1 How Speed and Confidence Win the Deal || Transactions with Dave Cantin 21:07

1 “‘What is your forecast for 2022?’ is a loaded question.” || Jessica Caldwell, Exec. Director of Insights, Edmunds 29:51

1 An Unconventional Year-End in Automotive M&A || Transactions with Dave Cantin 20:30

1 “It’s not about talk, it’s about action.” || Don Forman, CEO & Founder, Forman Automotive 30:38

1 Synergies and Consolidation in 2022 || Transactions with Dave Cantin 18:46

1 “So what do you do? You start a company.” || John Stech, Owner, Shiftgate Consulting 26:51


1 “Put the dealer in full control.” || Paul Meijer, Owner, DealerVenderMatch.com 28:55

1 The Human Element in an Acquisition || Transactions with Dave Cantin 19:16

1 “What’s your game plan?” || Scott Biehl, CEO, Triunity Automotive Group 29:59

1 All the Components of a Successful Acquisition || Transactions with Dave Cantin 22:53

1 “The Infrastructure of the Future” || Mark LaNeve, President, Charge Enterprises 28:58

1 Inside the Current Climate of Automotive M&A || Transactions with Dave Cantin 20:42

1 “There’s a goldmine for talent.” || Cheryl Thompson, CEO, CADIA 28:17


1 “We’re really in the people business.” || Rick Ford, CEO, RFJ Auto Partners 28:33

1 “I want to be a part of something bigger.” || Jeffrey Mantz, CFO, Garnet Auto Group 25:41

1 "At the end of the day, if I'm in the store, I train." || Adam Arens, CEO and Founder, Patriot Auto Group 31:25

1 “Hopefully those lessons stick” || Bernie Moreno, President, Bernie Moreno Companies 29:03

1 “Consumers are widening their search radius” || Alex Vetter, CEO, Cars.com 27:12

1 “Let’s look at it from 10,000 ft.” || Ernie Boch Jr., CEO, Boch Enterprises || Dave Cantin, President, The Dave Cantin Group 40:55

1 "The Perfect Storm" | Dave Cantin, President, The Dave Cantin Group 27:13

1 "Lost Profit is Preventable." | Tim Devine, Executive Manager, DCG Capital 26:21

1 “The best days are ahead of us.” | Tom Maoli, CEO, Celebrity Motor Cars 31:31

1 A Purpose for the Profit | Troy Duhon, Founder & Owner, Premier Automotive 30:14

1 Success Secrets from an A-list Dealer | Aaron Zeigler, President, Zeigler Auto Group 26:45

1 How to sell a car before it hits the lot | Steve Zabawa, Co-Founder, Rimrock Auto Group and WebBuy.com 29:15

1 A Legislative Renaissance Impacting Digital Car Deals | w. Kait Gavin & Sarah Hunsicker of Dealertrack Solutions 23:43


1 New Rules in Client Engagement | Mandi Fang, VP of Client Engagement at Cox Automotive 25:50

1 The Data Bill of Rights | Tracy Fred & Elton O’Neal of Cox Automotive 23:33

1 Turning Wins & Losses into Future Successes | w. Patrick Janes, Sr. Business Development Dir. at vAuto 30:56

1 Fast Talk: New Car Sales Trends & Tips | w. Brian Finkelmeyer, Sr. Dir. of New Car Solutions at Cox Automotive 25:21

1 “The Ecosystem of Consumer, Dealer, & Lender” | with Andy Mayers & Emil Banga of Cox Automotive 25:54

1 Novel Thinking Part 5 — “We’re one year in.” | Dan Garwatoski, Sales Manager at Nissan North – Columbus, Ohio 18:32

1 “80% — It’s shocking!” | Chase Abbott, VP of Sales at Cox Automotive 29:00

1 “There are two questions buyers ask…” | w. Bob George, Dealer.com & Brett Pomerantz, Cox Automotive 29:46

1 “Get dirty with data” | Digital Marketing w/ Kevin LeSage of Autotrader 25:27

1 Auto Sales in the Information Age | w/ Juan Flores (Kelley Blue Book) & Jade Terreberry (Cox Automotive) 25:38

1 “We Can’t Put the Genie Back in the Bottle” | Lori Wittman & Jessica Stafford, Senior VPs at Cox Automotive 30:39

1 Novel Thinking Part 4 — "2021 could be phenomenal." | Jake Sodikoff, Dealer Principal at Steven Nissan (Harrisonburg, VA) 24:56

1 Every Tech Integration is a Win-Win-Win | Derek D w Emil Banga, Assc. VP of Operations at Cox Automotive, Dealertrack F&I Solutions 21:24

1 Bridging the Gap Between Traditional & Digital Retail | Chase Abbott - VP of Sales at Cox Automotive 25:33





1 Season 2 'Novel Thinking' Series Episode 2: Playing Inventory “Moneyball” in 2020 19:46


1 Season 2 'Novel Thinking Series' Episode 1 - “You have to trust the data. You have to trust yourself.” 21:28


1 “Our Business is Changing.” Adapting to Digital Sales with Mark Vickery, Senior Director of Performance Management at VinSolutions. 25:40

1 How an Industry Veteran Is Turning the Pandemic into Record Sales 27:15

1 “It’s All About Saving Time, Effort, and Energy That Comes Back to Your Bottom Line.” 23:52

1 Exclusive advice: The market is sliding back. Car dealers need to prepare. Jonathan Smoke − Chief Economist, Cox Automotive 29:30

1 Understanding critical inventory windows - Randy Kobat, VP Inventory Mngmt. Cox Automotive 25:31
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