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Ep 39: Don't Blame Your Client--it's your show. Own it.
Manage episode 456049480 series 3509706
Cheryl Kees Clendenon and Liz Lapan, Cheryl Kees Clendenon, and Liz Lapan에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 Cheryl Kees Clendenon and Liz Lapan, Cheryl Kees Clendenon, and Liz Lapan 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.
Cheryl is going solo this week while Liz takes a well-deserved little vacation. Cheryl is discussing managing client expectations and making sure you are not keeping them in the dark--you need them to trust the process! There is a level of professionalism that comes with the importance of managing clients' expectations during their project.
Setting clear expectations with clients from the beginning, communicating clearly, defining project timelines, and always guiding the client through the process will manage the client's needs and manage the potential risks in the project. By creating a plan and forecasting future steps in advance this also helps to avoid surprises and disappointments and a key aspect of running a successful interior design firm.
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41 에피소드
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