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The one where Oman is the Switzerland of the Middle East - Codin Caragea E98
Manage episode 351385809 series 3007501
Rick Denton에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 Rick Denton 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.
🎤CX Passport’s first guest from Oman in “The one where Oman is the Switzerland of the Middle East” with Codin Caragea Chief Manager, Head of Customer Experience at Bank Muscat in Episode 98🎧 What’s in the episode?...
⚡The energy comes from the demographics
🧑🍳The daunting AND freeing nature of starting a CX program from scratch
💡Need to understand the type of language a company speaks
📈Business results for Customer Experience
❓The reason behind the Customer Experience energy in the GCC
🥩The joy of a good steak
🙌Value in knowing your VOC complaints
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Hosted by Rick Denton “I believe the best meals are served outside and require a passport”
💭“This whole energy is somehow the foundation…Education is extremely critical here in the region. And they want to bring together all the skills and competencies in order to create a future that has the local flavor, but at the same time, is extremely future oriented.” - Codin
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YouTube: https://bit.ly/youtubecxpassport
Episode resources:
Codin Caragea LinkedIn: https://www.linkedin.com/in/codin-caragea-aaa3ba1/
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