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Phil Jones - Teleperformance - CX, Innovation, and The New Normal
Manage episode 263201901 series 2422471
Phil Jones is Senior VP for Strategic Business Development at Teleperformance UK and South Africa.
He gave CX Files an advance look at a new white paper TP UK is publishing on how the CX industry is responding to the Covid-19 pandemic. It explores innovation, collaboration, and the New Normal. In the podcast Phil talks about the issues covered in the new white paper.
319 에피소드
Manage episode 263201901 series 2422471
Phil Jones is Senior VP for Strategic Business Development at Teleperformance UK and South Africa.
He gave CX Files an advance look at a new white paper TP UK is publishing on how the CX industry is responding to the Covid-19 pandemic. It explores innovation, collaboration, and the New Normal. In the podcast Phil talks about the issues covered in the new white paper.
319 에피소드
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