Alistair Niederer - FormIGA - IAOP & GSA join forces for good in BPO and CX

CX Files

Mark Hillary and Peter Ryan, Mark Hillary, and Peter Ryan에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 Mark Hillary and Peter Ryan, Mark Hillary, and Peter Ryan 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.

3M ago 22:25

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FormIGA was launched in London in June this year. It's the Industry for Good Alliance for technology and business services and is a joint venture between the IAOP and the GSA.

Alistair Niederer heads up the ESG initiatives for the GSA so he talked to Mark Hillary about what this new alliance is doing and how it is more than just another industry body publishing white papers on ESG...

https://www.linkedin.com/in/aniederer/

https://www.anindustryforgood.com/

https://www.gsa-uk.com/

https://www.iaop.org/

Full details of the Service Provider Sustainability Index assessment can be found here:

https://formigaspsi.com/

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#Business #Customer #Customerexperience #Customerservice #Markhillary #MBA #Mark Hillary #Peter Ryan #Mark Hillary And Peter Ryan