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Cottages Uncut by Exmoor Character Cottages - S04 E15: The 'C' Words, with Lucy & David
Manage episode 360451451 series 2908770
Exmoor Character Cottages에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 Exmoor Character Cottages 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.
On one of the only snowy days in 2023 (so far), Lucy and David got together down the line' to discuss online portal commissions, customer choice and pretty much any other words we could find beginning with the letter C!
It's an important topic for those of us in the hospitality sector and for all our guests - even though many people booking a holiday today won't be aware of how the industry is changing (and affecting customer choice) behind the scenes.
We believe now is an opportune moment to raise this topic while everyone in the media is becoming obsessed with Artificial Intelligence (AI) and how as a tiny company, we hope to add a real human 'value' in every customer contact before, during and after the stay.
It's a little longer than our usual podcast at around an hour, but we invite you to dip-in and dip-out and take a listen. We always welcome your feedback, especially if you'd like to hear more about challenges, hints and tips for the hospitality sector.
For bookings and reservation enquiries, click over to our website. You'll find the latest availability and very best prices for stays from two nights to two weeks!
With regularly updated blogs, all the latest news from Exmoor and in-depth information about each of our cottages, there's only one place to click!
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