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The Importance of Excellent Documentation Throughout the Sales and Production Process | Nick Brouillette
Manage episode 409432823 series 3558236
Certified Contractors Network and Gary Cohen에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 Certified Contractors Network and Gary Cohen 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.
In this episode, Gary talks with Nick Brouillette, head of business development for CompanyCam.
Nick talks about the importance of excellent documentation for contractors. He explains how internally it helps keep teams organized and on the same page day to day. Nick also explains why this documentation is so important when communicating with homeowners during the sales process to help win more jobs, but also how excellent documentation will improve communication throughout the production process, improving quality and customer satisfaction.
Every contractor can benefit from learning how to do a better job with documentation from delivering a demo all the way through completing a project and delivering a world-class customer experience.
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