632: Patched Up and Better Than Ever

Command Control Power: Apple Tech Support & Business Talk

In this episode, the hosts of Command Control Power discuss a range of IT management topics including the challenges of scheduling in summer, handling client updates with Alectrona’s Patch and Addigy’s prebuilt apps, and the intricacies of using Microsoft Outlook. They explore the benefits and drawbacks of these different tools, including how to streamline updates and ensure clients' systems are running smoothly. The conversation also dives into hands-on experiences and technical steps for deploying effective IT solutions, backed by insights from their experiences and interactions with support teams. Additionally, new features like mobile application management in Intune are highlighted for their potential to enhance device security without full MDM enrollment. The episode wraps up with a discussion on the usefulness of different menu bar apps and support methods.

00:00 Introduction and Catching Up

00:11 Client Visits and Scheduling Challenges

01:42 SonicWall Upgrade Troubles

07:27 Beta Software Experiences

09:12 Patch and Software Updates

24:14 Understanding Prebuilt Apps and Configuration Profiles

24:59 Consolidating Management Platforms

25:46 Exploring New Products and Trials

26:31 Patch Management and Menu Bar Customization

29:33 Client Interaction and Support Strategies

38:33 Intune and Mobile Application Management

40:51 Outlook vs. Apple Mail

49:41 Wrapping Up and Patreon Support