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06. PREVIEW - DIANA LEE
Manage episode 310750058 series 3071199
Chat About Bot에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 Chat About Bot 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.
Wizeline’s Conversational AI Designer Diana Lee knows: one of the best ways to evolve your chatbot is through user testing. When you do that, you have the opportunity to discover pain points and also gather actionable data based on users' opinion. However, if you don't have a specific hypotheses or a well defined business problem, you won't be able to measure the success of your bot — therefore, you won’t be able to evolve its conversations. So, let’s start with the problems: FOLLOW US • chatabout.bot • twitter.com/chataboutbot BROUGHT TO YOU BY: Take (take.net/en/) is a Brazilian IT company focused on upgrading experiences through chatbots. We have been in the mobile market for more than 18 years, and have always believed in the power of messages to facilitate digital communication. That’s why we support Chat About Bots, and that’s why we created BLiP (blip.ai/en), a professional platform to build, run and evolve chatbots.
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