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Episode 126 - Jesse Evans - Collaborating with Product Teams and Getting Buy-In
Manage episode 402393324 series 3532184
CELab에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 CELab 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.
Two of the key activities in the life of a Customer Education professional are crucial skills to have: Collaboration with Product Teams and getting their buy-in.
In this episode we welcome Jesse Evans, Director of Customer Education at Honeybook - and Box and Meta alum. This is an action packed episode where we'll dive into all things Product and learn how to engage, collaborate, and develop your relationship with Product and Product Marketing to make a difference.
- Collaborating with product teams for customer education
- Product development and adoption challenges in SaaS organizations
- Overcoming objections and misconceptions in product development
- Customer education and product adoption
- Using marketing campaigns to boost product adoption
- Product education and in-app tours for enterprise software
- In-app education and collaboration between customer education and product teams.
- Product and education collaboration.
- Product release process and collaboration between education and product teams.
- Product education and its impact on customer success.
- Demonstrating value to product teams through customer insights.
- Customer education within product teams.
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