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How to Respond To Customers Online
Manage episode 312441509 series 3235372
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In our first DigitalBites podcast episode, Creative Director at Whitespace, Charlie Bell quizzes Digital Marketer at Whitespace, Liv about how to deal with customers in the digital space.
We explore how small businesses should handle the good, the bad, and the ugly of social mentions and online reviews. Our expert advice will talk you through best practice in responding to customers online, social media listening tools, acknowledging customer praise, and the all-important dos and don’ts of interacting with your customers online.
For more advice on customer response, read this DigitalBoost online guide:
http://articles.bgateway.com/responding-to-customers-online/
Discover all of our DigitalBoost resources and support here:
https://www.bgateway.com/resources/digitalboost/
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