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66: Salesforce GM Bill Patterson- the next chapter of work and CRM
저장한 시리즈 ("피드 비활성화" status)
When? This feed was archived on March 03, 2023 21:49 (). Last successful fetch was on January 23, 2023 11:15 ()
Why? 피드 비활성화 status. 잠시 서버에 문제가 발생해 팟캐스트를 불러오지 못합니다.
What now? You might be able to find a more up-to-date version using the search function. This series will no longer be checked for updates. If you believe this to be in error, please check if the publisher's feed link below is valid and contact support to request the feed be restored or if you have any other concerns about this.
Manage episode 300350755 series 2646778
Salesforce is synonymous with CRM. The cloud based company’s enterprise offerings were recently bolstered by the landmark acquisition of Slack for nearly $28B. Bill Patterson, EVP and GM of CRM at Salesforce, had a front-row seat to this monumental integration. Bill joined hosts Scott and Andrei to discuss the synergies gained from the Slack acquisition, how to achieve work-life harmony, and how to stand out as a sales rep in an online environment.
Here are some quick takeaways:
- Always operate with consideration of your core values. When crises like the Covid pandemic occur, these values will keep driving you forward
- Business is the biggest platform for change. Find ways that your company can do good.
- Ensure that your employees have the tools to communicate seamlessly both internally and externally
- Calls per hour is an outdated metric for tracking a sales rep’s productivity- more attention should be paid to the quality of relationships being formed with clients
- You don’t know everything. Be a learn-first person
92 에피소드
저장한 시리즈 ("피드 비활성화" status)
When? This feed was archived on March 03, 2023 21:49 (). Last successful fetch was on January 23, 2023 11:15 ()
Why? 피드 비활성화 status. 잠시 서버에 문제가 발생해 팟캐스트를 불러오지 못합니다.
What now? You might be able to find a more up-to-date version using the search function. This series will no longer be checked for updates. If you believe this to be in error, please check if the publisher's feed link below is valid and contact support to request the feed be restored or if you have any other concerns about this.
Manage episode 300350755 series 2646778
Salesforce is synonymous with CRM. The cloud based company’s enterprise offerings were recently bolstered by the landmark acquisition of Slack for nearly $28B. Bill Patterson, EVP and GM of CRM at Salesforce, had a front-row seat to this monumental integration. Bill joined hosts Scott and Andrei to discuss the synergies gained from the Slack acquisition, how to achieve work-life harmony, and how to stand out as a sales rep in an online environment.
Here are some quick takeaways:
- Always operate with consideration of your core values. When crises like the Covid pandemic occur, these values will keep driving you forward
- Business is the biggest platform for change. Find ways that your company can do good.
- Ensure that your employees have the tools to communicate seamlessly both internally and externally
- Calls per hour is an outdated metric for tracking a sales rep’s productivity- more attention should be paid to the quality of relationships being formed with clients
- You don’t know everything. Be a learn-first person
92 에피소드
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