Boundaryless Conversations podcast

Player FM - Internet Radio Done Right

13 subscribers

Aggiunto quattro anni fa

Boundaryless SRL에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 Boundaryless SRL 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.

The Agile Brand with Greg Kihlström®

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#644: AI-augmented human recommendations for retail customers with Noah Zamansky, Stitch Fix 27:12

1 day 전27:12

나중에 재생

리스트

27:12

We are here at eTail Palm Springs and seeing and hearing the latest and greatest in e-commerce and retail. Question: Do you need to choose between AI and human recommendations as a customer? Why not have both? After all, don’t each have their strengths? AI in the retail experience is all the rage these days, but today I’m talking with someone from a brand that has been incorporating AI-personalized experiences and shopping combined with expert human recommendations for over 14 years, and continues to innovate today. Today we’re going to talk about how AI-based personalization plus human creativity and input makes an amazing customer experience at Stitch Fix. To help me discuss this topic, I’d like to welcome Noah Zamansky, Vice President of Product and Client Experience at Stitch Fix. About Noah Zamansky Noah Zamansky serves as the Vice President of Product and Client Experience at Stitch Fix, where he leads cross-functional teams spanning Product, Design, Engineering, Algorithms, and Platform Development. A seasoned leader, Noah has a proven track record of shaping product vision and strategy, designing exceptional user experiences, and spearheading the launch of new business ventures. Before joining Stitch Fix, Noah held the role of Senior Director of Product Management at eBay, overseeing Fashion and Vertical Experiences. Resources Stitch Fix: https://www.stitchfix.com eTail Palm Springs: https://etailwest.wbresearch.com/ Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstrom Listen to The Agile Brand without the ads. Learn more here: https://bit.ly/3ymf7hd Don't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.show Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company…

Boundaryless Conversations Podcast

시리즈 홈•Feed

Boundaryless Conversations Podcast is an ongoing exploration of the future of Platforms & Ecosystems. Here we explore new perspectives about how we organise at scale in a rapidly changing world. From Boundaryless SRL Hosted by Simone Cicero and Shruthi Prakash

120 에피소드

#Tech #Boundaryless SRL

Boundaryless Conversations Podcast

13 subscribers

updated 12일 전

시리즈 홈•Feed

120 에피소드

#Tech #Boundaryless SRL

Alle afleveringen

Boundaryless Conversations Podcast

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#115 - How to Structure your Partnership Strategy with Asher Mathew 44:27

12일 전44:27

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리스트

44:27

In an era where go-to-market strategies are evolving rapidly, Asher Mathew—a veteran in partnerships, ecosystems, and business transformation—makes a case for the strategic role of partnerships in modern business. Asher unpacks how partnerships extend beyond traditional sales and marketing, influencing product development, customer acquisition, and even service delivery. Sharing how “intentionality in design” is at the core of partnership strategy, he explains how organisations can align themselves with customer needs. So, whether you’re a startup or an enterprise, this episode will serve as a perfect playbook for leveraging partnership as a key growth multiplier rather than just another channel. Asher, co-founder of Partnership Leaders, has long-standing experience in how modern organizations design partner strategies to enhance product adoption, customer reach, and business scalability.He highlights the importance of identifying core business strengths to determine which capabilities to build, buy, or partner for; and how to balance both horizontal and vertical partnerships. He takes us through different models that serve different objectives, and indicates why it’s important for companies of all sizes to develop structured partner programs for scalability. If you’re keen on learning how companies could use partnership strategies to function at scale, and get a sneak peek into the future of partnerships, tune in, as Asher shares everything there is to know. Key Highlights 👉 Partnerships are a strategic growth lever, not just a sales channel, and modern businesses must integrate them across product development, marketing, sales, and customer success 👉 Successful partnerships require intentional design, as organizations must decide what to build, buy, or partner for, ensuring alignment with their core strengths and market positioning. 👉 Customer-driven partnerships create the most impact because instead of targeting potential partners first, companies should engage customers to understand which collaborations will bring real value. 👉 Different partnership models serve different objectives, and businesses can leverage referrals, reselling, co-selling, or OEM agreements based on their goals and market dynamics. 👉 Balancing horizontal and vertical partnerships is key, as hyperscalers like AWS and Google Cloud offer broad reach while niche vertical partnerships provide deep industry access and differentiation. 👉 Organizational structures must evolve to support partnerships, and as businesses scale, a dedicated partnership function helps prioritize, manage, and grow strategic relationships. 👉 AI and platform ecosystems are reshaping partnerships, as companies transition from traditional partner tiers to dynamic, data-driven collaborations that enhance efficiency and growth. Topics /chapters (00:00) How to Structure your Partnership Strategy - intro (00:25) Asher Matthew Introduction (02:24) Are Partnerships for all Businesses? (05:31) Gaps to be addressed in Organizations (11:49) Partnerships Function in Organizations (13:44) Implications of Partnerships on Organizational Structure (18:52) Balancing Hyperscalers and Vertical Partnerships (29:41) Business Models of Partnerships (31:35) The Mental Model for Selecting Partners (33:31) Risks in Partnership Strategies (35:44) Partnering vs. Purchasing your customers (37:58) What’s New in Partnerships? (41:57) Breadcrumbs and Suggestions Remember that you can always find transcripts and key highlights of the episode on our website: https://www.boundaryless.io/podcast/mathew-asher Episode recorded on Jan 24, 2025 Find out more about the show and the research at Boundaryless at https://boundaryless.io/resources/podcast Get in touch with Boundaryless: Twitter: https://twitter.com/boundaryless_ Website: https://boundaryless.io/contacts LinkedIn: https://www.linkedin.com/company/boundaryless-pdt-3eo Music Music from Liosound / Walter Mobilio. Find his portfolio here: https://blss.io/Podcast-Music…

Boundaryless Conversations Podcast

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#114 - Bringing Customers Back to the Heart of Business - with Helge Tennø 1:00:13

26일 전1:00:13

나중에 재생

리스트

1:00:13

In a world where products and organizational design often take centre stage, Helge Tennø —a long-time strategist and innovation advisor focused on customer-centric transformations— makes the case for redefining and delivering customer value. In this episode, he challenges the conventional reliance on engagement and sales metrics and highlights the importance of measuring real customer value, driving behavioural and strategic change - thus linking customer impact directly to business success. Using a customer-centric four-stack framework that aligns Experience, Data, Strategy, and Culture, he offers a wealth of insights on rethinking organizational design and navigating the future of AI-driven customer experiences. As a prolific writer and practitioner voicing customer-centricity for over two decades, Helge has guided several organizations worldwide in creating meaningful value for customers. In this conversation, he helps us visualize what it means to step out of purely product-centric perspectives, outdated measurement systems, and rigid internal structures. Taking real-world examples, he explores how organizations can build a clear chain of measurement, tracking the real impact of engagement, behavioural shifts, and ultimately, business value. This episode is not missing, as we also touch upon the future of customer centricity, which breaks free from traditional customer journeys – and captures the complexity, helping organizations become intuitive and human-centred. Join us as we refocus on what truly matters: placing customers at the heart of every organization. Key Highlights 👉 Customer-centricity is not just a mindset shift but a structural transformation, requiring organizations to embed customer needs into strategy, measurement, and ways of working. 👉 Traditional customer journeys often fail to capture complexity—organizations can instead explore designs that suit their specific requirements and aid their decision-making. 👉 Ownership in a customer-centric organization must evolve—teams should focus on owning customer outcomes rather than just products to drive meaningful impact. 👉 Rethinking measurement is crucial—organizations must stop assuming that more engagement equals success and start tracking behavioural change and long-term value creation. 👉 AI and modularization will redefine customer interactions, potentially enabling customers to self-configure their own experiences—but most businesses lack the right data to support this shift. 👉 Innovation should be embedded within daily operations, rather than being treated as a separate function or ceremonial event, to drive continuous transformation at scale. Topics /chapters (00:00) Bringing Customers Back to the Heart of Business (00:56) Introducing Helge (03:41) The importance of being a customer-centric organization (06:37) Key Elements of a Customer Centric Transformation (09:54) Line of Sight between Employees and Value (13:57) Evaluating True Value (17:15) Orchestrating Business Value in Complexity (21:59) Driving Ownership in a Customer-Centric Organization (26:44) Enabling Customer Based Metric System (30:44) Technology and Modern Tool Integrations for Data Analysis (34:57) AI and customers self-designing their experiences (44:50) What’s the space for simplicity, aesthetics, and design? (49:15) What’s the rebundling that’s going to put customers in the center? (53:19) Keeping Leaders Grounded in the Chaos (57:32) Breadcrumbs and Suggestions Remember that you can always find transcripts and key highlights of the episode on our website: https://www.boundaryless.io/podcast/tenno-helge/ Episode recorded on Jan 21, 2025 Find out more about the show and the research at Boundaryless at https://boundaryless.io/resources/podcast Get in touch with Boundaryless: Twitter: https://twitter.com/boundaryless_ Website: https://boundaryless.io/contacts LinkedIn: https://www.linkedin.com/company/boundaryless-pdt-3eo Music Music from Liosound / Walter Mobilio. Find his portfolio here: https://blss.io/Podcast-Music…

Boundaryless Conversations Podcast

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#113 - Why Every Company Is Now a Technology Company—and What It Means for the Future with Rebecca Parsons 57:53

6 weeks 전57:53

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57:53

Amid technological advancements and shifting organizational landscapes, former CTO of ThoughtWorks, Rebecca Parsons, takes this episode to build the bridge between technology and business impact. Challenging a common fear in the ecosystem of “technology being commoditized”, she explores how it can transcend industries to become a core enabler of differentiation if it’s integrated with a deeper sense of understanding user experience and needs. This episode offers a wealth of knowledge and delves into themes such as creating outcome-driven governance models, building unbiased technology, and driving sustainable architecture. As the co-author of “Building Evolutionary Architectures”, and a thought leader in software technologies for decades, Rebecca has had a front-row seat to the transformation of every company into a technology company. Highlighting the unique nature of software—its “softness” and malleability to learn and adapt—she emphasizes that the future of competitive advantage lies in deeply understanding users and building meaningful relationships beyond the software itself. In the episode, she also points to compelling reflections on the democratization of tools, the integration of sustainable practices, and the challenges of navigating AI’s energy-intensive demands - leaving you curious and thoughtful about the future. Join along as she sets the tone on how to build an organization that’s ready for the complexity of a tech-first future. Key Highlights 👉 Technology is no longer a supporting function but a central enabler of business strategy, shaping how organizations differentiate themselves in an increasingly commoditized landscape. 👉 Legacy systems can act as both anchors and accelerators for innovation, depending on how organizations navigate their integration with evolving business models. 👉 The future of competitive advantage lies in understanding users deeply, building trust, and creating meaningful relationships beyond the software itself. 👉 Balancing short-term pragmatism with long-term vision is critical for organizations, requiring principle-based frameworks that adapt to changing market and technological landscapes. 👉 Continuous delivery and evolutionary architecture enable organizations to respond to rapid change while minimizing risks, fostering a culture of adaptability. 👉 Ethical technology practices are no longer optional, as bias and inclusivity issues have tangible impacts on user trust, market share, and regulatory compliance. 👉 Sustainability in technology is gaining traction, with green engineering and energy-efficient practices becoming business imperatives amidst growing demands from AI and other resource-intensive innovations. Topics /chapters (00:00) Why Every Company Is Now a Technology Company—and What It Means for the Future - intro (00:57) Introducing Rebecca Parsons (03:17) The role of technology in organizations (08:11) Building a Competitive Advantage through Technologies (16:55) Leading with a Human-Centered-Approach through Democratization of Technology (21:17) Long and Short Term Vision in Technology (26:16) Organizational Approach of Technology Capabilities (34:01) Creating Coherence in Organizations (41:32) Technological Integration and Organizational Implications (47:57) Sustainability for Business Resillience (52:14) Breadcrumbs and Suggestions Remember that you can always find transcripts and key highlights of the episode on our website: https://www.boundaryless.io/podcast/parsons-rebecca Episode recorded on Dec 03, 2024 Find out more about the show and the research at Boundaryless at ⁠boundaryless.io/resources/podcast⁠ Get in touch with Boundaryless: Twitter: ⁠twitter.com/boundaryless_⁠ Website: ⁠ boundaryless.io/contacts⁠ LinkedIn: ⁠ www.linkedin.com/company/boundaryless-pdt-3eo⁠ Music Music from Liosound / Walter Mobilio. Find his portfolio here: https://blss.io/Podcast-Music…

Boundaryless Conversations Podcast

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#112 - Finding the Beauty in Business with Tim Leberecht 49:54

8 weeks 전49:54

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49:54

In a world of interconnected complexities, where futures can often feel bleak, there’s Tim Leberecht, founder of House of Beautiful Business, integrating beauty where we least expect it - business. In this episode, he shares how beauty goes beyond aesthetics and speaks to truth, alignment, and the reminder of what humanity is capable of at its best. Tim highlights the tension many organizations face: on the one hand, movements pushing for visionary changes in value creation, like regenerative economics, participatory design, and co-ops; and on the other, reverting to short-term pragmatism, cutting programs such as DEI initiatives - and, how all of this is inherently a political stance that the organization is taking. This conversation covers multiple themes - how organizations can avoid homogenization, especially at the time of AI; poly-opportunities to tackle the poly-crisis, decentralizing power, and much more. As the author of “The Business Romantic”, Tim has always encouraged businesses to actively design spaces for imagination, emotional connection, and alternative ways of thinking. He explores the importance of fostering rituals like storytelling and resonance inside organizations that can serve as cultural anchors and inspire collective meaning. Taking the example of how energy, mindfulness, and spirituality are now taking center stage in organizations, he states how often, qualities that are hard to quantify can lead to creating a holistic impact. He further advocates for businesses to use technology intentionally for optimization while ring-fencing spaces for human creativity, cultural diversity, and the exploration of “what cannot be measured.” Key Highlights 👉 Beauty in business is not just aesthetic but a way to reconnect with truth, humanity, and the best of what we are capable of, especially in times of crisis and uncertainty. 👉 Organizations must move beyond binary thinking, embracing ambiguity, complexity, and decentralized systems to thrive in a rapidly changing world. 👉 The poly-crisis we face demands a shift toward poly-opportunity—amplifying positive, interconnected forces like regenerative leadership, planetary citizenship, and emotional diversity. 👉 Businesses are inherently political as they shape relationships, value creation, and labor organization; denying this limits their potential to foster meaningful change. 👉 Technology, especially AI, risks driving homogenization and transactional relationships, but businesses must protect spaces for diverse human creativity and imagination. 👉 Feminist philosophy offers a path for businesses to operate in alignment with life, focusing on seasonality, ambiguity, and resistance to systems of control and violence. 👉 Rituals, storytelling, and emotional experiences are essential tools for building resonance, fostering cultural transformation, and generating hope within organizations. Topics /chapters (00:00) Finding the Beauty in Business (00:57) Introducing Tim Leberecht (10:17):47 How can Organizations enact positive change? (18:36) Imbibing a “Beauty in Business” mindset (25:02) Bringing Diversity in Homogenized Research (29:54) Feminism and the Complexity Mindset (37:33) Building Organizations that Decentralize Power (41:13) Poly-Opportunity to tackle the Poly-crisis (45:12) Closing Thoughts and Breadcrumbs Remember that you can always find transcripts and key highlights of the episode on our website: https://www.boundaryless.io/podcast/leberecht-tim Episode recorded on Dec 03, 2024 Find out more about the show and the research at Boundaryless at ⁠ boundaryless.io/resources/podcast⁠ Get in touch with Boundaryless: Twitter: ⁠ twitter.com/boundaryless_⁠ Website: ⁠ boundaryless.io/contacts⁠ LinkedIn: ⁠ www.linkedin.com/company/boundaryless-pdt-3eo⁠ Music Music from Liosound / Walter Mobilio. Find his portfolio here: ⁠blss.io/Podcast-Music ⁠…

Boundaryless Conversations Podcast

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#111 - The Power of Making and Remaking with Immy Kaur 1:05:14

10 weeks 전1:05:14

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리스트

1:05:14

A visionary community leader and co-founder of Civic Square, Immy Kaur, joins us on this episode, to drive home some ground breaking thoughts on systemic transformation in our everyday living. With deep insights drawn from over a decade of experience, Immy challenges conventional thinking about organizing at scale and highlights the urgent need to reimagine how we live, work, and relate to one another. Touching on the power of unlearning assumptions about systems and authority, she simplifies it for us stating, "we as people build our systems and processes, and to change them, we don’t need permission." Known for her ability to connect systemic thinking with tangible, participatory action, Immy Kaur helps us visualize how neighborhoods are a strategic site for change—"big enough and small enough" to demonstrate value creation, while fostering agency in communities. In this episode, she explores critical themes like the fragility of existing systems, and why outdated economic models require a shift. Drawing from frameworks like Doughnut Economics, she unpacks how local, modular prototypes can demonstrate pathways toward systemic change. She takes us through rethinking value and metrics beyond financial systems, prototyping of modular solutions to tackle systemic lock-ins and so much more. Tune in and discover how we can reimagine everything through participatory systems to navigate the complex challenges of our times. Key Highlights 👉 Neighborhoods are strategic sites for change as they are small enough to demonstrate deep systemic transformation while being large enough to inspire scalable solutions. 👉 Unlearning systems is the first step to fostering collective agency and unlocking new possibilities for civic innovation. 👉 Effective transformation requires balancing systemic redesign, practical action, and radical imagination. 👉 Material scarcity and ecological limits become opportunities for creativity, pushing us to innovate within planetary boundaries. 👉 Organizations and communities must rethink value, moving beyond financial metrics to embrace multi-capital approaches that prioritize social, environmental, and care-based economies. 👉 Genuine change involves shifting agency to communities, empowering them to co-lead their transitions and transformations. 👉 Modular, tangible prototypes can demonstrate what systemic alternatives look like, enabling practical steps toward change while inspiring imagination. Topics /chapters (00:00) The Power of Making and Remaking - intro (00:49) Immy Kaur’s introduction (02:03) Immy Kaur’s Journey and Building Civic Square (21:23) What defines a civic body? (32:18) New frameworks, metrics, and institutional forms for creating value (47:19) New Upcoming Collaborations and Institutional Agreements (57:32) Breadcrumbs and Suggestions Remember that you can always find transcripts and key highlights of the episode on our website: https://www.boundaryless.io/podcast/kaur-immy Episode recorded on Nov 12, 2024 Find out more about the show and the research at Boundaryless at boundaryless.io/resources/podcast Get in touch with Boundaryless: Twitter: twitter.com/boundaryless_ Website: boundaryless.io/contacts LinkedIn: www.linkedin.com/company/boundaryless-pdt-3eo Music Music from Liosound / Walter Mobilio. Find his portfolio here: blss.io/Podcast-Music…

Boundaryless Conversations Podcast

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#110 - Decisions, Not Data: Why Research needs Organizational Readiness with Erika Hall 56:24

12 weeks 전56:24

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56:24

One of the most revered names in research and design, Erika Hall, Co-founder of Mule Design, joins us on this podcast to challenge the role of research as we know it. In this episode, she shares deep insights into the challenges of navigating research in complexity, and, on the backbone of systems thinking, offers thought-provoking perspectives addressing the growing tensions between investor-driven narratives and evidence-based practices. She brings forth some hard truths on how organizations cherry-pick data to justify decisions; and uses this to help us understand why a genuine research mindset is one where you’re comfortable being proven wrong. This conversation is a powerful reminder that organizations need to embrace curiosity, to stay grounded and relevant. As the author of ‘Just Enough Research’, Erika, has been a revered design consultant, specializing in asking the hard questions to find the right answers. She takes this episode to show that speed does not equate to better decision-making, emphasizing the need for organizations to focus on thoughtful alignment and genuine learning. She explores themes such as the performative nature of modern business practices, the disconnect between financial storytelling and real-world impact, the difference between delegation and democratization, and how organizations can navigate all this in an interconnected ecosystem. Tune in and learn how to ask the right questions and build an organization that’s based on evidence. Key Highlights 👉 Organizations need to embrace research as an anti-authoritarian practice that fosters curiosity and challenges assumptions. 👉 Speed in decision-making is often performative. Slower, thoughtful preparation can lead to better outcomes and long-term agility. 👉 Modularity and decentralization in organizations require clarity in decision-making and alignment. Delegation of tasks is not the same as true democratization of power. 👉 Financial narratives often drive organizational behaviors, leading to misaligned incentives and decision-making that prioritizes appearances over reality. 👉 Systems thinking and psychological safety are crucial for fostering functional, adaptive teams that can navigate complexity and uncertainty effectively. 👉 Organizations should prioritize incremental improvements and long-term value creation over chasing trends and disruptive innovation for its own sake. Topics /chapters (00:00) Decisions, Not Data: Why Research needs Organizational Readiness - intro (00:43) Introducing Erika (01:50) Evolution of Research (08:06) Impact of Portfolios, Modularity, and Ecosystemic Approach on Research (13:04) Organizational Structure, Coherence, and Control (18:39) The right approach for building capabilities (26:06) Pillars of designing a research-backed organization (32:05) Functioning in complexity with coherence (42:47) Researching an Ecosystem of Interactions (49:38) Synthetic User Interviews (53:31) Breadcrumbs and Suggestions Remember that you can always find transcripts and key highlights of the episode on our website: https://www.boundaryless.io/podcast/hall-erika Episode recorded on Nov 22, 2024 Find out more about the show and the research at Boundaryless at https://boundaryless.io/resources/podcast Get in touch with Boundaryless: Twitter: https://twitter.com/boundaryless_ Website: https://boundaryless.io/contacts LinkedIn: https://www.linkedin.com/company/boundaryless-pdt-3eo Music Music from Liosound / Walter Mobilio. Find his portfolio here: https://blss.io/Podcast-Music…

Boundaryless Conversations Podcast

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#109 - Beyond Existing Business Model Frames with Jen van der Meer 51:32

14 weeks 전51:32

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51:32

A popular practitioner of the systemic approach to business, Jennifer van der Meer, founder of Reason Street, joins us on this episode to explore the intersection of business models, capital structures, and ecosystemic value creation. Highlighting how “in business, the challenge is to move beyond the constraints of financial logic and design for broader, systemic impacts that prioritize the health of ecosystems, communities, and bioregions,” Jen challenges to think beyond the existing frames. While tracing the evolution of business models through distinct eras, she reiterates her belief that business modeling is a creative process where new narratives need to be created that redefine how value is created and distributed. It’s an eye-opening conversation and an important one to remember in an age when businesses are designed to merely meet investor expectations of financial returns rather than take a holistic approach. Starting from Netscape’s IPO in the 1990s, Jennifer highlights the pivotal moments that shifted the focus from static business plans to the dynamic models of today. As an Assistant Professor at Parsons School of Design and an advisor and consultant, Jen always advocates designing purpose-driven systems aligned with larger societal and ecosystemic goals. In the conversation, we touched upon multiple themes, such as the inheritance that financial logic projects on business models, how to look beyond financial capital (and the constraints making it difficult), and the new perspectives likely needed to start designing for a regenerative future. Tune in and join us as we stretch existing business model thinking frames. Key Highlights 👉 Business models should be seen as dynamic, narrative-driven frameworks that evolve with societal and technological shifts rather than static plans. 👉 Designing for surplus rather than value capture allows organizations to prioritize contributions to ecosystems and communities over financial returns alone. 👉 Integrating multiple forms of capital—social, environmental, and intellectual—creates a more holistic business strategy. 👉 Platform cooperatives and alternative ownership structures demonstrate how shared value creation can reduce reliance on traditional financial logic. 👉 AI and blockchain technologies offer transformative opportunities, but their true potential lies in enabling community-driven innovation and operational efficiencies. 👉 Organizations must embrace bioregional learning ecosystems to address complex challenges and tailor strategies to their unique social, cultural, and ecological contexts. Topics /chapters (00:00) Beyond Existing Business Model Frames - Intro (00:44) Introducing Jen (02:05) Evolution of Business Models (07:34) Orientation into ages, frames, and types of Business Models (17:31) Capital Structures and it’s impact on Business Models (21:09) Beyond Financial Capital and Measuring Investments (25:55) Impact of Digital Public Infrastructures (28:16) New Business Approaches and Key Innovations (33:45) Driving Other Forms of Capital (39:14) Speeding the adoption rate of concious business models (43:13) Bringing Diversity in Systems of Value (48:12) Breadcrumbs and Suggestions Remember that you can always find transcripts and key highlights of the episode on our website: https://www.boundaryless.io/podcast/jen-van-der-meer Episode recorded on Oct 23, 2024 Find out more about the show and the research at Boundaryless at https://boundaryless.io/resources/podcast Get in touch with Boundaryless: Twitter: https://twitter.com/boundaryless_ Website: https://boundaryless.io/contacts LinkedIn: https://www.linkedin.com/company/boundaryless-pdt-3eo Music Music from Liosound / Walter Mobilio. Find his portfolio here: https://blss.io/Podcast-Music…

Boundaryless Conversations Podcast

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#108 - Doing Strategy in a World of Ruthless Change with Roger Martin 1:01:32

16 weeks 전1:01:32

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1:01:32

Roger Martin, one of the world’s most influential business thinkers and former Dean of the Rotman School of Management, joined us on this episode to talk about all things strategy. He breaks down how organizations can keep up with the dynamism and complexity of it all: the evolution of strategy across the decades, digital transformation, decentralization’s impact, and the latest frontier, the rapid adoption of AI and LLMs. He challenges traditional approaches to strategy and impact measurement metrics like OKRs, stating, “Strategy is what you do, not what you say." In this candid conversation, he also dispels the angst surrounding AI taking over strategy roles in organizations, highlighting why AI and LLMs are valuable for rapidly synthesizing information but lack the capacity for generating unique, strategic insights that require human judgment and creativity. Join us for this conversation filled with insights. Known for his practical approach, Roger Martin—who’s authored many bestselling books, including “Playing to Win”—has guided thousands worldwide to make clear, actionable choices that drive competitive advantage. In the conversation, we also touch upon themes of risk-taking and the importance of empowering leaders to think strategically at every level of the organization. He argues that teams should be able to challenge ideas and push boundaries, all of which are vital for sparking real innovation. Key Highlights 👉 Leaders should act as strategic coaches, guiding teams to align with bigger goals and fostering a culture of proactive decision-making. 👉 Finding the right balance between centralization and decentralization empowers teams with autonomy while maintaining a unified direction. 👉 Constructive tension within teams drives innovation by encouraging open challenges to ideas, leading to breakthrough solutions. 👉 Embracing intelligent risk-taking is crucial; it allows organizations to grow and adapt rather than playing it safe and missing out on opportunities. 👉 Avoiding one-size-fits-all frameworks is crucial; each organization’s strategy should be uniquely tailored to its specific context. 👉 AI and LLMs serve as powerful tools for rapid analysis and synthesis but cannot replace, human strategic judgment. Topics /chapters (00:00) Doing Strategy in a World of Ruthless Change - intro (00:55) Roger Martin (02:48) Strategy Evolution over 20 Years (07:21) Centralization vs Decentralization: Where to Apply in the Organization? (16:03) Fragmented Decision Making and Creating Boundaries in Strategy (24:20) Building Entrepreneurship in Organizations (35:09) Collaboration vs. Competition in a High Resource Environment (39:37) Creating Shared Value (46:37) AI, LLMs, and the future of Strategy (57:52) Breadcrumbs and Suggestions Remember that you can always find transcripts and key highlights of the episode on our website: https://www.boundaryless.io/podcast/martin-roger/ Find out more about the show and the research at Boundaryless at https://boundaryless.io/resources/podcast Get in touch with Boundaryless: Twitter: https://twitter.com/boundaryless_ Website: https://boundaryless.io/contacts LinkedIn: https://www.linkedin.com/company/boundaryless-pdt-3eo Music Music from Liosound / Walter Mobilio. Find his portfolio here: https://blss.io/Podcast-Music…

Boundaryless Conversations Podcast

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#107 - Understanding Design Fiction with Fabien Girardin and Nicolas Nova 50:52

18 weeks 전50:52

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리스트

50:52

Have you ever wondered how visualizing complex futures can help you take actions and decisions today? Fabien Girardin and Nicolas Nova, pioneers of the practice of Design Fiction, take us on a journey into it to explain what it is for and what comes beyond it. This episode reveals what it means to create tangible expressions of potential futures while considering its complex relationship with technology, global trends, and societal implications. They share real-world examples of scenario building and discuss how to operationalize future thinking in organizations through the use of co-creation, AI, and other tools. Fabien and Nicolas have spent decades guiding small and large organizations to envision and prepare for future scenarios. They are now working to expand the design fiction practice beyond its initial decades of practice. Their work has helped organizations move beyond abstract predictions by engaging with diegetic and relatable prototypes, creating thousands of tools for strategic reflection. Taking the example of the “IKEA Catalog for the Future,” they highlight how everyday objects can become evocative representations that make future concepts more accessible. This episode will serve as a comprehensive guide to visualizing imagination, including insights into AI's potential role as a creative accelerator in building such prototypes. Tune in to discover actionable methods to help you navigate the complexities of the future before it happens. Discount Code for Listeners! Fabien and Nicolas have been kind enough to offer all our listeners a 20% Discount for the Manual of Design Fiction Book (Paperback Edition): Discount Code: BOUND-7BDS4 Link to the shop with discount: https://books.girardinnova.com/discount/BOUND-7BDS4?redirect=%2Fproducts%2Fthe-manual-of-design-fiction Disclaimer: this is not an affiliate link, Boundaryless doesn’t monetize your book purchase. Key Highlights 👉 Design Fiction shifts future thinking from abstract complexities to tangible prototypes, making it easier for organizations to grasp the potential impact of future scenarios. 👉 Using mundane, everyday objects is important to bring complex technological and societal changes to life while making it more relatable. 👉 Building a "Design Fiction muscle" involves integrating future thinking as a regular practice within organizations rather than relying on occasional workshops. 👉 AI is transforming future prototyping by accelerating the process and providing a larger perspective for creative explorations. 👉 To stay ahead of disruption through continuous improvement, it’s important for organizations also to involve diverse perspectives. 👉 Design Fiction can go beyond product and service prototypes to also reimagine organizations themselves. Topics /chapters (00:00) Quote (00:53) Guest Introduction (02:17) Introduction to Design Fiction (06:12) Changes of Design Fiction over the decades (10:56) Methods in deploying Design Fiction (15:36) Being “Diagetic” (18:27) Use Cases, Competitive Advantage, and Motivations for Design Fiction (21:03) Operationalizing Design Fiction Capabilities (27:05) What’s the hard part in adopting Design Fiction (30:56) AI in Design Fiction (37:09) The Implications of Design Fiction (41:52) Future of Design Fiction (45:00) Breadcrumbs and Suggestions Remember that you can always find transcripts and key highlights of the episode on our website: https://www.boundaryless.io/podcast/Girardin-Nova Episode recorded on Oct 01, 2024 Get in touch with Boundaryless: Find out more about the show and the research at Boundaryless at https://boundaryless.io/resources/podcast Twitter: https://twitter.com/boundaryless_ Website: https://boundaryless.io/contacts LinkedIn: https://www.linkedin.com/company/boundaryless-pdt-3eo Music Music from Liosound / Walter Mobilio. Find his portfolio here: https://blss.io/Podcast-Music…

Boundaryless Conversations Podcast

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#106 Keeping Humans in the Loop: The Key to Successful AI Integration with Philippe De Ridder 53:51

20 weeks 전53:51

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리스트

53:51

Philippe De Ridder, co-founder and CEO of Boards of Innovation joins us for a conversation on the Autonomous Age and the Age of Creative AI. In this episode, he discusses his popular opinions on how AI will enable unprecedented productivity gains across industries and impact all business arenas, starting from knowledge work. He also shares his perspectives on the fusion of AI and human creativity and how organizations can leverage it to redefine workflows, product development, customer research and overall business strategies. We explore how yesterday’s creator will become tomorrow’s curator and why it is essential always to keep humans at the core -- especially with AI innovation. As a popular innovation consultant, Philippe is a veteran who has worked with both Fortune 500 companies and agile startups, helping them craft bold strategies for the future. In the episode, he challenges us to think about how innovation, often heralded as a core human endeavor, is increasingly being automated. From using AI to generate product ideas to testing them with synthetic consumers, he highlights the shift towards real-time innovation and its impact on markets and organizations. Talking about how AI is reshaping decision-making in innovation and across various business functions, he highlights the importance of adopting a "future-back" approach, where companies envision their role in a radically changed world and work backward to integrate necessary capabilities today. As leaders face several societal implications and tough decisions due to the increasing integration of AI across the organization, this episode can serve as a backbone upon which they can strategize. Tune in, as this episode will stretch your idea of what AI can achieve already today in your organization. Simply mind blowing. Key Highlights 👉 Innovation, often considered a highly human-driven process, can now be automated mainly with AI, from generating product ideas to testing them with synthetic consumers in real-time. 👉 AI-driven tools enable rapid product development, drastically reducing timelines from months to minutes, allowing organizations to innovate continuously. 👉 In the future, leadership will need to navigate a world where not just teams but even products operate autonomously, requiring a shift in how control and strategy are managed. 👉 Organizational structures must evolve, as traditional, siloed departments will struggle to adapt to a world where processes and decisions happen almost instantly. 👉 The role of humans is shifting from creators to curators, as AI becomes more involved in decision-making. 👉 As AI revolutionizes business functions, companies must move beyond efficiency gains and focus on reimagining their workflows and operating models from the ground up. Topics /chapters (00:00) Title - intro (00:58) Philippe De Ridder Introduction (02:14) Can Innovation be automated? (11:23) AI in Qualitative Research (14:28) Autonomous AI integrating in Organizations (22:19) AI Systems guiding Organizational Strategy (33:25) Autonomous Functions and the Age of Abundance (38:23) Consumer Participation in Autonomous Products (41:55) Socio-Technical Impact (47:54) Perception of Value Remember that you can always find transcripts and key highlights of the episode on our website: https://www.boundaryless.io/podcast/ridder-philippe Episode recorded on Sep 12, 2024 Get in touch with Boundaryless: Find out more about the show and the research at Boundaryless at ⁠https://boundaryless.io/resources/podcast⁠ Twitter: ⁠https://twitter.com/boundaryless_⁠ Website: ⁠https://boundaryless.io/contacts⁠ LinkedIn: ⁠https://www.linkedin.com/company/boundaryless-pdt-3eo⁠ Music Music from Liosound / Walter Mobilio. Find his portfolio here: ⁠https://blss.io/Podcast-Music…

Boundaryless Conversations Podcast

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#105 – Understanding why the Company is the Product with John Cutler 55:38

22 weeks 전55:38

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리스트

55:38

John Cutler, a veteran thought leader and practitioner in product management, joins us for the first episode of Season 6 of the Boundaryless Conversations podcast. John is popularly known for his work on product development, collaboration, and systems thinking, and has worked with some of the most advanced product-centric organizations like Toast, Amplitude, and Zendesk. Based on his wealth of experience, John runs a thought-provoking newsletter, “The Beautiful Mess”, where he shares deep insights and revolutionary ideas in product and organizational development. During this podcast, we touched on how a founder’s belief systems shape product strategies and organizational structures, the differences between single-product versus multi-product companies, and how it’s important to consider the various frames through which one designs an organization’s dynamics. John also covers the implications of rapid growth versus maturity in organizations and how technology, particularly AI, is reshaping product and organizational thinking. Throughout the conversation listeners will also get some special nuggets on what he looks for, when he first meets with leaders and entrepreneurs and this shapes the work in the related organizational context. This episode - one of the best ones yet - is full of insights on the challenges faced by organizations as they scale, and it’s a precious reminder to avoid being elitist in driving organizational change. Tune in for a rich discussion and don’t miss out on the shifting paradigms in organizational structure and product leadership. Key Highlights 👉 Successful product management requires navigating diverse leadership belief systems and adapting to organizational messiness. 👉 In organizational design, we often get stuck in certain perspectives, such as treating teams like architecture. To build a better organization, it’s crucial to challenge these and explore different frames—such as the political or community dynamics. 👉During rapid growth, efficiency often takes a backseat to speed. As companies plateau, introducing standardization and modularization becomes essential for achieving agility. 👉AI can remove cognitive limitations, enabling teams to recontextualize data and serve customers in a more personalized manner, thus breaking traditional barriers in product management. 👉Autonomy must come with accountability to ensure teams remain aligned with organizational goals. 👉In B2B SaaS companies, it's important to shift from viewing individual features as separate products and understand that the entire company is the product. Topics /chapters (00:00) Understanding why the Company is the Product - Intro (00:40) The Beautiful Mess (01:57) Onboarding Entrepreneurs (11:15) Managing Organizational Messiness (23:09) Alignment in a broad portfolio (30:25) Where do you start designing an organization? (39:56) Modulating a customer-centric approach (44:09) Tech Impact on Organizational Design (50:53) Breadcrumbs and Suggestions Remember that you can always find transcripts and key highlights of the episode on our website: https://www.boundaryless.io/podcast/cutler-john Episode recorded on Sep 6, 2024 Get in touch with Boundaryless: Find out more about the show and the research at Boundaryless at ⁠https://boundaryless.io/resources/podcast⁠ Twitter: ⁠https://twitter.com/boundaryless_⁠ Website: ⁠https://boundaryless.io/contacts⁠ LinkedIn: ⁠https://www.linkedin.com/company/boundaryless-pdt-3eo⁠ Music Music from Liosound / Walter Mobilio. Find his portfolio here: ⁠https://blss.io/Podcast-Music…

Boundaryless Conversations Podcast

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Trailer: The Boundaryless Conversations Podcast Season 6 is coming up! 0:58

24 weeks 전0:58

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리스트

0:58

We want to invite you to listen to our show, the Boundaryless Conversations Podcast, on its upcoming Season 6. On this podcast, tech insights meet deep dives into geopolitics, culture, and policymaking, exploring the fabric of tomorrow's world. Here you can listen to stories from people at the forefront of innovative product and platform development and learn about building resilient and adaptive organizations that can stay ahead through change. The Boundaryless Conversations Podcast will help you stay informed, avoid echo chambers, and be the change-maker in your organization. The new series of the podcast is coming up on October 1st. Subscribe to our channel on Youtube @Boundaryless-pdt-3eo and drop us a review In the meantime, remember to think Boundaryless!…

Boundaryless Conversations Podcast

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#104 - Season 5 Wrap-Up: Thinking and Doing Inside and Beyond the Platform 23:06

33 weeks 전23:06

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리스트

23:06

We reviewed all the 20 episodes from Season 5, and shared some much needed look back and key highlights. While the learnings are an abundant treasure trove, we handpicked a few and categorized them into 4 sections: Dystopian aspects of current socio-technological trends with Sangeet Paul Choudary, James Currier, John Robb and Jeremiah Owyang Visions that resist the dominance of powerful technological forces with Alex Komoroske, Kelly Sarabyn and Scott Brinker, Jesse Walden , Jason Fried and Arvind Gupta Doctrine and organizing for a multiplicity of teams and products with Craig Strong, Teresa Torres, Charles Betz, Susanne Kaiser and Cliff Berg Visionary perspectives that think beyond the rules and push boundaries with Yolanda Martin, João Rosa and Trond Hjorteland, Indy Johar, Milica Begovic and Giulio Quaggiotto, Mark Lambertz and Amber Case This wrap-up is a quick look back into what happened all season, and will give you a peek what to expect for the next one. We hope that these episodes have brought you value in re-imagining ecosystems as you know it, and trust that you will continue to support us in the seasons to come. Topics /chapters (00:00) Season 5 Wrap-Up - Intro (00:43) Dystopian aspects of current socio-technological trends (05:11) Visions that resist the dominance of powerful technological forces (10:52) Doctrine and organizing for a multiplicity of teams and products (15:41) Visionary perspectives that think beyond the rules and push boundaries (22:50) What's Next: Embrace a Boundaryless Future Remember that you can always find transcripts and key highlights of the episode on our website: https://www.boundaryless.io/podcast/season5-wrap-up Get in touch with Boundaryless: Find out more about the show and the research at Boundaryless at https://boundaryless.io/resources/podcast Twitter: https://twitter.com/boundaryless_ Website: https://boundaryless.io/contacts LinkedIn: https://www.linkedin.com/company/boundaryless-pdt-3eo Music Music from Liosound / Walter Mobilio. Find his portfolio here: https://blss.io/Podcast-Music…

Boundaryless Conversations Podcast

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#103 - Funding Ventures through the GenAI Age with James Currier 44:41

36 weeks 전44:41

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리스트

44:41

James Currier, co-founder of NFX and veteran venture capitalist, joins us as our final guest for Season 5 of the Boundaryless Conversations podcast. In this gripping discussion, we go through the current and future states of Venture Capital and startups, the role and impacts that AI will have in these ecosystems, and the incumbents' seemingly dominating position in this market. James takes us through NFX’s investment strategy and breaks down what it means to be living in a world of AI omnipresence. He covers how AI impacts investment size and deals and shares key ideas about integrating startup solutions into the customer’s workflow as a key defensibility - and thus value - driver. Tune in for fascinating and deep insights into the future of ventures. Currier is a five-time Founder and an angel investor in companies such as DoorDash, Lyft, and Patreon. Before becoming an investor, he co-founded Tickle, one of the internet’s first successful user-generated companies. With his deep understanding of the mechanisms driving innovation and growth in the tech industry and his passion for mentoring founders, he shares a wealth of knowledge on this podcast episode. One of the key elements of our conversation is the significant advantages that incumbents hold in the future of markets impacted by AI in various industries. He touches upon some tried and tested strategies that help startups create sustainable competitive advantages, whether they operate in traditional or emerging industries. James also shares his thoughts on the risks and opportunities of emerging markets such as China and India. This episode is really packed with strategic insights. Key Highlights 👉 AI is not a revolutionary new platform but a powerful addition to existing technologies, driving productivity and creativity. 👉 If incumbents leverage their established infrastructures and resources, they have a significant upper hand in the AI race. 👉 Incumbents are likely to capture a much greater share of the AI-driven market than they did during the mobile revolution. 👉 True defensibility of a startup lies in embedding products into customer workflows and creating network effects rather than relying on intellectual property. 👉 The future of venture capital is shifting towards smaller and more frequent exits rather than billion-dollar unicorns, challenging traditional investment models. 👉 A government’s increased involvement in tech industries could potentially stifle innovation, leading to slower progress and bureaucratic challenges for startups. 👉 Looking beyond the glamour of being a startup founder or a VC is realizing that it involves a significant emotional and financial sacrifice. Topics /chapters (00:00) Funding Ventures through the GenAI Age - Intro (00:59) Introducing James Currier (06:10) Protagonists of the Investment Market (09:38) AI impacting the consumer and business landscape (12:52) What’s the Investment Strategy for AI companies? (18:47) The Consumer Side (24:07) Changes in incumbents (26:38) Global Transitions in VC Investments (32:10) Invariant Heuristics in a company’s fund-raising capability (41:55) Breadcrumbs from James Currier Remember that you can always find transcripts and key highlights of the episode on our website: https://www.boundaryless.io/podcast/currier-james Episode recorded on May 10, 2024 Get in touch with Boundaryless: Find out more about the show and the research at Boundaryless at https://boundaryless.io/resources/podcast Twitter: https://twitter.com/boundaryless_ Website: https://boundaryless.io/contacts LinkedIn: https://www.linkedin.com/company/boundaryless-pdt-3eo Music Music from Liosound / Walter Mobilio. Find his portfolio here: https://blss.io/Podcast-Music…

Boundaryless Conversations Podcast

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#102 - Decoding the Viable System Model with Mark Lambertz 52:10

38 weeks 전52:10

나중에 재생

리스트

52:10

“Viable System Model” expert Mark Lambertz joins us on today’s podcast to help us unfold organizing in complex ecosystems. Mark, a long-time Agile practitioner and a renowned expert on the Viable System Model has a deep understanding and a curious mindset toward all things organizing. We met Mark as an Organizational Coach at Bosch, where he’s driving the adoption of key concepts of the VSM. From his extensive experience, Mark has helped us understand how to use the VSM lens to build autonomous and self-sustaining organizational systems. He takes us through the model’s components and practical applications and compares it with other organizational frameworks that we use widely, more specifically, Boundaryless’ Rendanheyi-inspired implementation of the Platform Organization with the 3EO Framework. The conversation - where we discover a lot of resonance between the two perspectives - is filled with valuable insights from the ground and helps you move towards a more inclusive model that balances operational efficiency with strategic adaptability. Tune in, and don’t miss out. As one of the first attempts to use cybernetics in organizational management, the Viable System Model was conceived by Stafford Beer in his book - “The Brain of the Firm” in the 70s. Mark connects the dots in this podcast and explains why cybernetics is important for building adaptive organizations. The podcast highlights the importance of viewing organizations as adaptive, complex ecosystems emphasizing decentralization, coordination, and collective and emergent strategic planning. He takes us through the depths of VSM, explaining how it starts with an outside-in perspective, focusing on the environment, and then further breaks down the 5 systems within VSM. In this conversation, you get practical insights into incorporating a VSM informed perspective in your organization, helping you stay dynamic and ever-evolving. Key Highlights 👉 The Viable System Model (VSM) is crucial for understanding and designing organizations that sustain themselves through complex environments. 👉 VSM emphasizes starting with an outside-in perspective, focusing on the environment, customers, and markets first. 👉 VSM incorporates a form of hierarchy based on responsibility and inclusiveness, aiming to preserve the whole while allowing for local interests and self-organization. 👉 VSM includes five key systems to ensure organizational adaptability: operational units, value production, tactical management, future planning, and organizational identity. 👉 VSM has a fractal nature meaning each operational unit contains its systems, mirroring the larger organizational structure. 👉 The Rendanheyi/3EO model complements VSM by emphasizing decentralized decision-making and enabling constraints. 👉 The future of organizational design is evolving, with an increasing emphasis on creativity, optionality, and diversity. Topics /chapters (00:00) Decoding Viable System Model - Intro (01:27) Introducing Mark and VSM (13:12) Hierarchies and Structures in VSM (16:13) Fractal Structure of VSM (22:12) Orchestrating the organization, market, and VSM (27:20) Culminating learnings from VSM, Rendanheyi, and 3EO (39:46) Using the VSM Framework (44:09) Coming of Age of Organizational Design and Development (47:45) Breadcrumbs and Suggestions Remember that you can always find transcripts and key highlights of the episode on our website: https://www.boundaryless.io/podcast/mark-lambertz Episode recorded on May 10, 2024 Get in touch with Boundaryless: Find out more about the show and the research at Boundaryless at ⁠https://boundaryless.io/resources/podcast⁠ Twitter: ⁠https://twitter.com/boundaryless_⁠ Website: ⁠https://boundaryless.io/contacts⁠ LinkedIn: ⁠https://www.linkedin.com/company/boundaryless-pdt-3eo⁠ Music Music from Liosound / Walter Mobilio. Find his portfolio here: ⁠https://blss.io/Podcast-Music⁠…

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