Bobcast podcast

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The Agile Brand with Greg Kihlström®

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#657: Augmenting front-line employees with AI for better experiences, with Fabrice Martin, Medallia 22:42

2일 전22:42

나중에 재생

리스트

22:42

We are here recording live at Medallia Experience at the Wynn in Las Vegas, and have been seeing and hearing some amazing things about how AI can enhance the customer experience as well as enable teams at organizations to create more meaningful connections with customers. Today we’re going to talk about how AI can help to create better experiences for customers before, during, and after their interactions. To help me discuss this topic, I’d like to welcome Fabrice Martin, Chief Product Officer at Medallia. RESOURCES Medallia: https://www.medallia.com Catch the future of e-commerce at eTail Boston, August 11-14, 2025. Register now: https://bit.ly/etailboston and use code PARTNER20 for 20% off for retailers and brands Don't Miss MAICON 2025, October 14-16 in Cleveland - the event bringing together the brights minds and leading voices in AI. Use Code AGILE150 for $150 off registration. Go here to register: https://bit.ly/agile150 Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstrom Don't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.show Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company…

bobcast explicit

시리즈 홈•Feed

45 minutes of words and music.
You'll be doing 30% of the work.
It will not be everybody’s cup of tea, but then who wants to be making tea for everybody.

35 에피소드

#Society #Society & Culture #Bobcast

bobcast

bobcast explicit

updated 하루 전

시리즈 홈•Feed

45 minutes of words and music.
You'll be doing 30% of the work.
It will not be everybody’s cup of tea, but then who wants to be making tea for everybody.

35 에피소드

#Society #Society & Culture #Bobcast

모든 에피소드

bobcast

1
Episode 149: BOBCAST APL 2025 43:49

1 day 전43:49

나중에 재생

리스트

43:49

'When you're not on heroin' Seamus O'Rourke, Zadie Smith, Malcolm Gladwell

bobcast

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Episode 148: BOBCAST MAR 2025 45:23

5 weeks 전45:23

나중에 재생

리스트

45:23

'When is a meal not a meal?' Stuart Moxham, Spike Milligan, Devo, The Upsetters, Paddy McAloon, The Delines, Lloyd Cole & Jill Sobule, Aztec Camera

bobcast

1
Episode 147: BOBCAST FEB 2025 45:07

9 weeks 전45:07

나중에 재생

리스트

45:07

'OK, where next?' Brian Eno, Sean O'Hagan, Donald Hoffman, African Stone.

bobcast

1
Episode 146: BOBCAST JAN 2025 41:18

13 weeks 전41:18

나중에 재생

리스트

41:18

'That view is tremendous' NASA, The Flaming Lips, Bonny Light Horseman, Spike Milligan, Caterina Caselli, Prefab Sprout, Wyatt, Atzmon, Stephen, Joy Crookes, Elaine Kim, Bonnie Guitar, Elaine Stritch, Mercury Rev

bobcast

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Episode 145: BOBCAST DEC 2024 44:55

17 weeks 전44:55

나중에 재생

리스트

44:55

'Social Media & Religion & Whatever' The Joubert Singers, Tom Nichols, Baileys Nervous Kats, Pokey LaFarge, Malgorzata Fajkowska, Peter Gunn, Lily Kershaw, Tom Dae & The High Tensions, Old Man Saxon, Michael Kiwanuka, Don Drummond, Paul Quinn & The Independent Group, Johnny Blue, Ernest Ranglin & Selected Group, Les Mamans Du Congo & Rrobin, The Floresents, Lloyd Cole, The Little Shadows…

bobcast

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Episode 144: BOBCAST NOV 2024 43:13

22 weeks 전43:13

나중에 재생

리스트

43:13

'I don't bend the rules' Terri Gross, David Bowie, Joy Crookes, Daniel Kitson, Mark Beer, Aaron Sorkin, The High Llamas, Sean O'Hagan, James, Robert Wyatt, Mercury Rev, Prefab Sprout, Scritti Politti, Werner Herzog, The Monkees, Roddy Frame, The Roches

bobcast

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Episode 143: BOBCAST OCT 2024 43:58

26 weeks 전43:58

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43:58

'An unending list' Malcolm Gladwell, K.D. Lang, Banda El Recodo De Don Cruz Lizárraga, David Bowie, The Bulgarian State Radio & Television Female Choir, Los De Abajo, Joy Crookes, Linton Kwesi Johnson, Ismo, Sean O'Hagan, The Atlantics, David Byrne, Prefab Sprout, Scritti Politti

bobcast

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Episode 142: BOBCAST SEP 2024 44:56

30 weeks 전44:56

나중에 재생

리스트

44:56

'It hasn't rained for six days' Lloyd Cole, Stuart Moxham, Virginia Astley, Selena Gomez, Lee Hazlewood, The Fall, Les Mamans du Congo & Rrobin, Roddy Frame, Tindersticks

bobcast

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Episode 141: BOBCAST AUG 2024 44:20

35 weeks 전44:20

나중에 재생

리스트

44:20

'What does 'knowing' mean?' Sugata Mitra, Jonathan Richman, Brian Eno, Zadie Smith, Rich Hall, Amor Towles

bobcast

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Episode 140: BOBCAST JULY 2024 45:28

39 weeks 전45:28

나중에 재생

리스트

45:28

'Are you sure?' - 'Yep!' Young Marble Giants, Matthew Syed, Rufus Wainwright & David Byrne, Frank Cottrell Boyce, Marshall McLuhan, Generationals, Fin Taylor, The Lost Brothers, George Zimbel, The Grey Sisters, Etta James, Jimmie Rodgers, Eugene Mirman, The Jaynetts, Jeffrey Martin, Davi Não Vê Estrelas, The Fatima Mansions, Maya Angelou…

bobcast

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Episode 139: BOBCAST JUNE 2024 45:05

44 weeks 전45:05

나중에 재생

리스트

45:05

'Review everything we do' Electronic, Richard Rorty, Ludovico Einaudi, Rob Auton, Eliza Doolittle, Rufus Hound, Vince.Guaraldi, The Gravity Drive, Fryars, The Teen Teens, Roddy Doyle, Robert Franks, The Secret Sisters, Mathilde Santing, Saint Etienne, Rita Dove, Philip Glass, Daniel Dennett, Debbie Reynolds, Malcolm McLaren, The Boswell Sisters, Lucinda Williams, Gregory Isaacs, David Byrne, Sheldon Allman, Sarah Jones.…

bobcast

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Episode 138: BOBCAST MAY 2024 44:33

48 weeks 전44:33

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44:33

'A good story sticks' The High Llamas, Adam Grant, Nadiya Hussain, Thalia Wheatley, Lloyd Cole

bobcast

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Episode 137: BOBCAST APL 2024 45:00

1 year 전45:00

나중에 재생

리스트

45:00

'The value of nothing' Aarhus Jazz Orchestra, Edward L. Deci, Blindboy Boatclub, Yoko Kanno, The Necks, Swedish Radio Symphony Orchestra, Adam Bloom

bobcast

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Episode 136: BOBCAST MAR 2024 45:30

1 year 전45:30

나중에 재생

리스트

45:30

'Wisdom in motion' Jerskin Fendrix, Maggie Jackson, Brian Klaas, Patrick Watson, David Byrne, High Llamas, New Radicals, Chris Packham, John Lloyd, Mathilde Santing, James Acaster

bobcast

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Episode 135: BOBCAST FEB 2024 44:55

1 year 전44:55

나중에 재생

리스트

44:55

'One day at a time' Ken Loach, Lady Wray, Roddy Doyle, Matthew Herbert, David Byrne & Fatboy Slim, Barrington Levy, Champion Doug Veitch, Robert Wyatt, Brian Eno, Prefab Sprout, Nina Simone, The Kane Gang, Lord Huron, Mathilde Santing