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Prioritizing Relationships Over Sales
Manage episode 321760618 series 2887024
Sometimes service can feel forced. At Alpenglow Sports, owner Brendan says 'if you don't love to help people you're not hired.' And that culture creates a customer forward approach to the atmosphere in the shop. Reviewer Sheena wanted to support a local business, and get some gear for a trip. The knowledge and expertise shared by the staff instilled confidence in her, and she appreciated that the guidance wasn’t towards the most expensive product, but the product that suited her needs.
Alpenglow Sports Ali Schwartz Meserole Sound
Learn more about your ad choices. Visit megaphone.fm/adchoices
218 에피소드
Manage episode 321760618 series 2887024
Sometimes service can feel forced. At Alpenglow Sports, owner Brendan says 'if you don't love to help people you're not hired.' And that culture creates a customer forward approach to the atmosphere in the shop. Reviewer Sheena wanted to support a local business, and get some gear for a trip. The knowledge and expertise shared by the staff instilled confidence in her, and she appreciated that the guidance wasn’t towards the most expensive product, but the product that suited her needs.
Alpenglow Sports Ali Schwartz Meserole Sound
Learn more about your ad choices. Visit megaphone.fm/adchoices
218 에피소드
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