What Should I Pay My Coordinator? — with Catherine Maley, MBA (Ep. 253)

Beauty and the Biz

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Hello, and welcome to Beauty and the Biz where we'll answer the question of "What should I pay my coordinator?" To be sure, we'll also discuss the business and marketing side of plastic surgery, in general

Indeed, I’m your host, Catherine Maley, author of “Your Aesthetic Practice – What your patients are saying”. Also, I'm a consultant to plastic surgeons, to get them more patients and more profits.

Presenting today’s episode titled, “What Should I Pay My Coordinator? — with Catherine Maley, MBA”.

Obviously, for plastic surgeons, the value of a skilled patient coordinator cannot be overstated. In other words, this role is crucial in converting consultations into scheduled surgeries for not only your practice growth, but also your reputation as a sought-after surgeon.

Certainly, a really good patient coordinator bridges the gap between a prospective patient’s curiosity and their decision to move forward with a procedure.

To be sure, their ability to understand patient needs, present tailored solutions, and foster confidence is fundamental. However, they expect to get paid accordingly. Indeed, this is key to answering the question of, "What should I pay my Coordinator?"

Specifically, in this episode of the Beauty and the Biz Podcast, I talk about what makes a good patient coordinator and the various ways to pay them, so they stay motivated to bring their A-game and close consults for you!

If you need help training the right coordinator for your practice to take it to the next level, let’s talk. I have been training coordinators for decades and will turn your coordinator into a revenue-producing rock star using my proprietary Converting Academy.

Your coordinator receives the strategies, scripts, structures and tools to convert consultations professionally. They also get one-on-one coaching with me personally to hold them accountable to ensure they represent your practice with excellence.

Enjoy!

Catherine Maley, MBA

P.S. The fastest and easiest way to grow your practice is to do the right things proven to work. If you could use help with that, schedule a no-obligation call with me to learn more.

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Catherine Maley, MBA:

Everybody that’s going to wrap it up for us today on Beauty and the Biz.

If you have any questions or feedback for me, you can go ahead and leave them at my website at www.CatherineMaley.com, or you can certainly DM me on Instagram @CatherineMaleyMBA.

If you’ve enjoyed this episode on Beauty and the Biz, please head over to Apple Podcasts and give me a review and subscribe to Beauty and the Biz so, you don’t miss any episodes. And of course, please share this with your staff and colleagues.

And we will talk to you again soon. Take care.

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