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The Value Of Post-Sale Motion
Manage episode 381646566 series 3366701
Ingram Micro에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 Ingram Micro 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.
Pre-sale is no longer the most delicate time in a sales process—post-sale action is just as critical for retention, and that means providing a stellar customer experience.
Shelby Skrhak speaks with John Calhoun, channel account executive at Cisco/Ingram Micro, about:
To join the discussion, follow us on Twitter @IngramMicroUSA #B2BTechTalk
Listen to this episode and more like it by subscribing to B2B Tech Talk on Spotify, Apple Podcasts or Spreaker.
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Shelby Skrhak speaks with John Calhoun, channel account executive at Cisco/Ingram Micro, about:
- Turning CX into a profit center vs. a cost center
- Why a post-sales motion is important
- How a post-sales motion affects retention
To join the discussion, follow us on Twitter @IngramMicroUSA #B2BTechTalk
Listen to this episode and more like it by subscribing to B2B Tech Talk on Spotify, Apple Podcasts or Spreaker.
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