ASOTU에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 ASOTU 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.
This week, in what might be the funniest episode yet, Molly and Emese are joined by co-stars Amy Schumer and Brianne Howey. They get candid about motherhood, career evolution, and their new film, Kinda Pregnant —which unexpectedly led to Amy’s latest health discovery. Amy opens up about how public criticism led her to uncover her Cushing syndrome diagnosis, what it’s like to navigate comedy and Hollywood as a mom, and the importance of sharing birth stories without shame. Brianne shares how becoming a mother has shifted her perspective on work, how Ginny & Georgia ’s Georgia Miller compares to real-life parenting, and the power of female friendships in the industry. We also go behind the scenes of their new Netflix film, Kinda Pregnant —how Molly first got the script, why Amy and Brianne were drawn to the project, and what it means for women today. Plus, they reflect on their early career struggles, the moment they knew they “made it,” and how motherhood has reshaped their ambitions. From career highs to personal challenges, this episode is raw, funny, and packed with insights. Mentioned in the Episode: Kinda Pregnant Ginny & Georgia Meerkat 30 Rock Last Comic Standing Charlie Sheen Roast Inside Amy Schumer Amy Schumer on the Howard Stern Show Trainwreck Life & Beth Expecting Amy 45RPM Clothing Brand A Sony Music Entertainment production. Find more great podcasts from Sony Music Entertainment at sonymusic.com/podcasts and follow us at @sonypodcasts To bring your brand to life in this podcast, email podcastadsales@sonymusic.com Learn more about your ad choices. Visit podcastchoices.com/adchoices…
ASOTU에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 ASOTU 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.
The walls are closing in on Franchised Retail Auto Dealers as the industry is moving at break-neck velocity toward a new way of doing business. The convergence of economic and social volatility, new entrants like Tesla and Carvana, and the new rules of retail are putting Auto Dealers in a crucible that will either destroy them or refine them.Auto Collabs brings you deep into real-talk conversations with the brightest operators and innovators in the Retail Auto Industry who believe the Dealer network is the single greatest way to serve the transportation needs of communities across the country. The only way Retail Auto Dealers and Industry Partners will survive is by committing to innovate together, so let’s get started. Welcome to Auto Collabs. // Auto Collabs is produced by Automotive State of the Union (ASOTU). Learn more at https://www.asotu.com
ASOTU에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 ASOTU 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.
The walls are closing in on Franchised Retail Auto Dealers as the industry is moving at break-neck velocity toward a new way of doing business. The convergence of economic and social volatility, new entrants like Tesla and Carvana, and the new rules of retail are putting Auto Dealers in a crucible that will either destroy them or refine them.Auto Collabs brings you deep into real-talk conversations with the brightest operators and innovators in the Retail Auto Industry who believe the Dealer network is the single greatest way to serve the transportation needs of communities across the country. The only way Retail Auto Dealers and Industry Partners will survive is by committing to innovate together, so let’s get started. Welcome to Auto Collabs. // Auto Collabs is produced by Automotive State of the Union (ASOTU). Learn more at https://www.asotu.com
Send us a text During the DC Auto Show, Paul and Kyle hosted a podcast stage at Public Policy Day, and interviewed policy makers and industry experts. In this episode, Paul J Daly and Kyle Mountsier sit down with Tate Attia, Brand Manager for Bentley, to discuss what it takes to sell ultra-luxury vehicles to some of the most discerning customers in the world. From the newly unveiled Vanquish to Bentley’s 217 standard paint colors, Tate explains how personalization and relationship-building are key in the high-end automotive space. Tate shares his journey from selling used cars to managing one of the most prestigious brands in the industry, offering insights into how luxury customers think, what they expect, and what mistakes dealers should never make. Plus, he reveals the first car that made him fall in love with the industry (hint: it wasn’t a Bentley!). Whether you’re in automotive sales, a fan of high-end cars, or just love great business insights, this episode is packed with takeaways. Timestamped Takeaways 0:00 Intro 1:01 Tate’s journey from selling used cars to Bentley & Aston Martin 2:06 Why luxury car buying is more about relationships than transactions 3:24 How Bentley customers differ from mainstream buyers 4:52 The level of customization in a Bentley purchase 6:57 The one mistake you can’t make with high-end clients 7:44 Tate’s favorite car growing up: The Mustang obsession 8:43 Final thoughts and a (hopeful) test drive in the Vanquish Thanks to Ascent Dealer Services for making our Public Policy Day coverage happen! https://www.ascentdealerservices.com/ Tate Attia is the Bentley Brand Manager at Exclusive Automotive Group https://www.linkedin.com/in/7035874482/ https://www.exclusiveautomotivegroup.com/ ⭐️ Love the podcast? Please leave us a review here — even one sentence helps! Consider including your LinkedIn or Instagram handle so we can thank you personally! We have a daily email! https://www.asotu.com ✉️ Sign up for our free and fun-to-read daily email for a quick shot of relevant news in automotive retail, media, and pop culture. 🎧 Like and follow our other podcasts: The Automotive Troublemaker ASOTU CON Sessions In the Dirt w/ ASOTU…
Send us a text During the DC Auto Show, Paul and Kyle hosted a podcast stage at Public Policy Day, and interviewed policy makers and industry experts. In this episode, Paul J Daly and Kyle Mountsier sit down with Adam Marburger, President and CEO of Ascent Dealer Services, to discuss his new book The Servant Leading F&I Manager: Leadership Defined . Adam shares why the traditional approach to finance and insurance (F&I) in dealerships is outdated and how the industry needs a shift toward leadership, trust, and customer-centric service. He explains how F&I professionals can do more than just sell products—they can mentor staff, collaborate with service and sales teams, and ultimately create a better experience for both employees and customers. The conversation also touches on how consumer buying habits have changed, with many customers preferring a mix of online research and in-person transactions. Adam breaks down why F&I needs to evolve to meet these expectations, emphasizing relationship-building over high-pressure sales tactics. With increasing regulatory scrutiny on dealership practices, he argues that retraining, not resisting change, is the way forward. If you’re in automotive retail and want to rethink your approach to F&I, this episode is a must-listen! 0:00 Intro 0:25 Why Adam Marburger wrote The Servant Leading F&I Manager 1:16 F&I training needs to shift from sales-focused to leadership-focused 2:07 How F&I can serve the entire dealership, not just sell products 3:13 Consumers want flexibility: Online research, but in-person connections 3:52 Regulations and policies are responding to past dealership mistakes 4:18 The key to F&I success: Trust and personalized transactions 5:01 F&I leadership can transform dealership culture Thanks to Ascent Dealer Services for making our Public Policy Day coverage happen! https://www.ascentdealerservices.com/ Adam Marburger is the CEO of Ascent Dealer Services https://www.ascentdealerservices.com/ https://www.linkedin.com/in/adam-marburger/ ⭐️ Love the podcast? Please leave us a review here — even one sentence helps! Consider including your LinkedIn or Instagram handle so we can thank you personally! We have a daily email! https://www.asotu.com ✉️ Sign up for our free and fun-to-read daily email for a quick shot of relevant news in automotive retail, media, and pop culture. 🎧 Like and follow our other podcasts: The Automotive Troublemaker ASOTU CON Sessions In the Dirt w/ ASOTU…
Send us a text During the DC Auto Show, Paul and Kyle hosted a podcast stage at Public Policy Day, and interviewed policy makers and industry experts. In this episode, we sit down with Erin Keating, Executive Analyst and Senior Director of Economics and Industry Insights at Cox Automotive, to explore the latest trends shaping the automotive market. Erin breaks down the vast amount of data Cox Automotive gathers—from consumer shopping habits to dealership transactions—and how it informs key industry decisions. She also shares insights on the current state of EV adoption, the impact of executive orders, and the role of tariffs in driving up vehicle costs. From the shifting dynamics of vehicle pricing to the broader economic forces affecting car buyers, Erin provides a comprehensive look at what’s ahead for the industry. We also discuss how regulatory changes, supply chain challenges, and consumer demand are shaping the future of automotive retail. Whether you're a dealer, manufacturer, or simply an industry observer, this conversation offers valuable takeaways on the forces influencing the road ahead. Timestamped Takeaways: 0:00 Intro 0:54 Cox Automotive’s vast data sources reveal key industry insights 2:03 Translating data into actionable insights for manufacturers and dealers 2:52 EV adoption is rising, with one in four vehicles electrified in 2024 4:16 Clarifying the impact of CAFE standards on vehicle pricing 5:42 The hidden effects of tariffs on cars, parts, and dealerships 6:34 How tariffs could drive inflation in vehicle costs 8:02 Looking ahead: Policy, economics, and automotive trends for 2025 Thanks to Ascent Dealer Services for making our Public Policy Day coverage happen! https://www.ascentdealerservices.com/ Erin Keating is Executive Analyst, Sr. Dir., Economics and Industry Insights at Cox Automotive https://www.linkedin.com/in/erinfkeating/ https://www.coxautoinc.com/ ⭐️ Love the podcast? Please leave us a review here — even one sentence helps! Consider including your LinkedIn or Instagram handle so we can thank you personally! We have a daily email! https://www.asotu.com ✉️ Sign up for our free and fun-to-read daily email for a quick shot of relevant news in automotive retail, media, and pop culture. 🎧 Like and follow our other podcasts: The Automotive Troublemaker ASOTU CON Sessions In the Dirt w/ ASOTU…
Send us a text During the DC Auto Show, Paul and Kyle hosted a podcast stage at Public Policy Day, and interviewed policy makers and industry experts. In this episode, Paul J Daly sits down with Adam Marburger—entrepreneur, finance expert, and black belt in Brazilian Jiu-Jitsu—to explore the connections between martial arts, leadership, and personal growth. Adam shares his journey from competing in MMA to building multiple businesses, explaining how the discipline, resilience, and mental toughness learned on the mat have shaped his professional life. He also opens up about being a dedicated "girl dad," revealing how he navigates the challenges of raising daughters, from first jobs to first boyfriends. Beyond the personal stories, Adam offers valuable leadership insights, emphasizing the power of trust, empathy, and one-on-one connections in business. He discusses the importance of understanding employees on a personal level and fostering a culture where people feel valued. Whether you're in business, leadership, or just looking for motivation, Adam’s philosophy on perseverance and relationships will leave you inspired. 0:00 Intro 0:32 Adam Marburger on being a proud "girl dad" 1:48 How Jiu-Jitsu builds discipline and mental toughness 3:53 The surprising business lessons from martial arts 5:38 Balancing leadership and fatherhood 7:49 Building trust and strong company culture in F&I 9:14 How to lead employees who are naturally guarded 10:36 Empathy and trust: The foundation of leadership Thanks to Ascent Dealer Services for making our Public Policy Day coverage happen! https://www.ascentdealerservices.com/ Adam Marburger is the CEO of Ascent Dealer Services https://www.ascentdealerservices.com/ https://www.linkedin.com/in/adam-marburger/ ⭐️ Love the podcast? Please leave us a review here — even one sentence helps! Consider including your LinkedIn or Instagram handle so we can thank you personally! We have a daily email! https://www.asotu.com ✉️ Sign up for our free and fun-to-read daily email for a quick shot of relevant news in automotive retail, media, and pop culture. 🎧 Like and follow our other podcasts: The Automotive Troublemaker ASOTU CON Sessions In the Dirt w/ ASOTU…
Send us a text During the DC Auto Show, Paul and Kyle hosted a podcast stage at Public Policy Day, and interviewed policy makers and industry experts. In this episode, Paul J Daly and Kyle Mountsier sit down with John O’Donnell, President and CEO of the Washington Area New Car Dealer Association (WANADA), to discuss how public policy is shaping the future of the automotive industry. John shares insights from Public Policy Day 2025 , where industry leaders, policymakers, and media come together to discuss legislation, EV adoption, and consumer choice. He explains why the shift in U.S. policy under the new administration is focusing more on letting the market decide vehicle preferences rather than pushing aggressive mandates. The conversation also touches on the resurgence of car culture—why younger generations are once again personalizing and loving their vehicles. John shares behind-the-scenes details on the Washington Auto Show, from cutting-edge tech displays to live vehicle art and Star Wars-themed activations. Plus, he dives into why past predictions of declining car ownership and rideshare dominance never came true. If you're passionate about the intersection of policy, culture, and the future of automotive retail, this episode is a must-listen! Timestamped Takeaways 0:00 Intro 1:34 What is Public Policy Day, and why does it matter? 2:58 How disconnected policymakers can be from real-world auto retail 4:48 Shift in U.S. policy: Moving from EV mandates to consumer choice 6:31 The Washington Auto Show: A showcase for innovation and culture 7:34 Car culture is making a comeback among younger generations 9:17 Why past predictions of rideshare dominance and declining car ownership were wrong 10:13 Looking ahead: The future of auto retail and policy discussions Thanks to Ascent Dealer Services for making our Public Policy Day coverage happen! https://www.ascentdealerservices.com/ John O'Donnell is the President/CEO of the Washington Area New Automobile Dealers Association (WANADA) https://www.linkedin.com/in/john-o-donnell-a5350413/ https://wanada.org/ ⭐️ Love the podcast? Please leave us a review here — even one sentence helps! Consider including your LinkedIn or Instagram handle so we can thank you personally! We have a daily email! https://www.asotu.com ✉️ Sign up for our free and fun-to-read daily email for a quick shot of relevant news in automotive retail, media, and pop culture. 🎧 Like and follow our other podcasts: The Automotive Troublemaker ASOTU CON Sessions In the Dirt w/ ASOTU…
Send us a text During the DC Auto Show, Paul and Kyle hosted a podcast stage at Public Policy Day, and interviewed policy makers and industry experts. In this episode, Paul J Daly and Kyle Mountsier sit down with John Bozzella, CEO of the Alliance for Automotive Innovation, for a deep dive into the global automotive landscape. John shares insights from his recent trip to China, where he witnessed firsthand how their auto industry has leaped ahead in EV production and technology integration. He explains why Chinese consumers are more focused on tech ecosystems than vehicle design, how automakers there have streamlined their operating systems, and why this shift is a wake-up call for the U.S. market. The conversation also tackles the growing regulatory challenges in the U.S., including California’s aggressive push toward EV adoption and the complications of multiple state and federal emissions standards. John breaks down why these policies could create unintended consequences for consumers and dealers alike. If you’re interested in the future of the auto industry, the global competition for dominance, and how policy decisions are shaping the cars of tomorrow, this is a must-listen episode! Timestamped Takeaways 0:00 Intro 1:14 China’s head start on EVs and tech integration 3:35 The future of car buying: Tech first, design second 4:45 Why half of China’s new car buyers are first-time owners 5:19 The rise of “mobile living rooms” in vehicle design 6:14 Automakers shifting toward data-driven business models 7:51 How China’s operating systems are transforming the auto industry 8:49 Overcapacity in China and the global impact on car markets 9:33 California’s aggressive EV mandates and their potential consequences 12:34 The role of the Alliance for Automotive Innovation in shaping policy Thanks to Ascent Dealer Services for making our Public Policy Day coverage happen! https://www.ascentdealerservices.com/ John Bozzella is the President/CEO of the Alliance For Automotive Innovation https://www.linkedin.com/in/john-bozzella/ https://www.autosinnovate.org/ ⭐️ Love the podcast? Please leave us a review here — even one sentence helps! Consider including your LinkedIn or Instagram handle so we can thank you personally! We have a daily email! https://www.asotu.com ✉️ Sign up for our free and fun-to-read daily email for a quick shot of relevant news in automotive retail, media, and pop culture. 🎧 Like and follow our other podcasts: The Automotive Troublemaker ASOTU CON Sessions In the Dirt w/ ASOTU…
Send us a text During the DC Auto Show, Paul and Kyle hosted a podcast stage at Public Policy Day, and interviewed policy makers and industry experts. In this episode, we sit down with Senator Bernie Moreno of Ohio, a former car dealer turned policymaker, to discuss the future of the automotive industry and American manufacturing. Moreno shares his strong belief in the franchise model, highlighting how car dealers serve as a crucial link between automakers and consumers. He emphasizes the importance of listening to dealers who interact with customers daily, using Toyota as an example of a brand that successfully integrates dealer feedback. Moreno also discusses the significance of car ownership in American culture, calling it a symbol of freedom and opportunity. As a senator, Moreno is committed to supporting policies that strengthen U.S. manufacturing and prevent automakers from moving production overseas. He delves into the long-term impact of manufacturing incentives, tariffs, and economic policies that affect workers, dealers, and consumers alike. With a deep passion for cars and a personal connection to the industry—his son is set to become a Mercedes dealer—Moreno is determined to be a strong advocate for the automotive sector in Washington. Timestamped Takeaways: 0:00 – Intro 0:25 – The franchise model is crucial for the auto industry's success. 1:34 – Listening to dealers is key to understanding consumer demand. 2:39 – Car ownership represents freedom and independence in America. 3:37 – Manufacturing incentives can strengthen the middle class. 4:07 – Buying American-made cars supports jobs and local economies. 6:16 – Automakers should focus on producing what consumers actually want. 6:50 – Government policies should enable, not dictate, market demand. Thanks to Ascent Dealer Services for making our Public Policy Day coverage happen! https://www.ascentdealerservices.com/ Bernie Moreno is the Senator for the State of Ohio https://www.linkedin.com/in/bernie-moreno-4251884/ https://www.moreno.senate.gov/ ⭐️ Love the podcast? Please leave us a review here — even one sentence helps! Consider including your LinkedIn or Instagram handle so we can thank you personally! We have a daily email! https://www.asotu.com ✉️ Sign up for our free and fun-to-read daily email for a quick shot of relevant news in automotive retail, media, and pop culture. 🎧 Like and follow our other podcasts: The Automotive Troublemaker ASOTU CON Sessions In the Dirt w/ ASOTU…
Send us a text Mergers and acquisitions in auto aren’t just about buying stores—they’re about building legacies, and Dave Cantin is leading the charge. From selling cars straight out of high school to owning and operating one of the largest Hyundai dealerships in the country, Dave has built an empire in the auto industry. Now, as the founder of the Dave Cantin Group, he’s redefining M&A with a strategy that’s about more than just the deal—it’s about about relationships, strategy, and legacy. In this episode, Dave takes us on his journey from a determined 18-year-old to an industry powerhouse, breaking down the evolution of dealership valuations, the growing role of AI in M&A, and why data is the new gold in auto. The crew dives deep into how consolidation is shaping the future of the industry and why dealers need to start thinking of themselves as data companies if they want to maximize their value. Plus, an exclusive look at Dave’s game-changing AI tool, Jump IQ, which is set to revolutionize how dealerships are evaluated and acquired. Buckle up—this one’s a masterclass in the future of automotive M&A. Timestamped Takeaways 0:00 Intro with Paul J Daly, Kyle Mountsier and Michael Cirillo 3:44 – The Determined 18-Year-Old Who Wouldn’t Leave Dave shares how he got his first job in auto sales by refusing to walk away from a dealership that initially ignored him. That persistence turned into a rapid rise through the ranks. 8:01 – The Hustle Mentality in Auto How young, hungry professionals can find massive opportunity in the auto industry—if they bring the right mindset and tenacity. 14:05 – The Wild West of Auto M&A For decades, dealers were negotiating their own deals without proper representation. Dave saw a massive opportunity to bring structure and strategy to dealership acquisitions. 20:31 – The AI Game-Changer: Jump IQ Dave reveals Jump IQ, a cutting-edge AI tool that can instantly evaluate dealerships, predict market shifts, and even analyze how events (like a presidential election) will impact auto sales. 24:34 – The Future of Dealership Valuations Why dealers should be thinking beyond revenue and profit—structuring their data strategy like a tech company could mean unlocking 7-10x multiples in future acquisitions. Dave Cantin is the Founder and CEO of the Dave Cantin Group ⭐️ Love the podcast? Please leave us a review here — even one sentence helps! Consider including your LinkedIn or Instagram handle so we can thank you personally! We have a daily email! https://www.asotu.com ✉️ Sign up for our free and fun-to-read daily email for a quick shot of relevant news in automotive retail, media, and pop culture. 🎧 Like and follow our other podcasts: The Automotive Troublemaker ASOTU CON Sessions In the Dirt w/ ASOTU…
Send us a text AI is a powerful tool, but the human element is still the key ingredient in great customer experiences. Whether it’s selling wine or cars, relationships matter. 🚗🍷 In this episode of Auto Collabs, the crew welcomes Ted Rubin, CEO and Founder of ActivEngage, to talk about the ever-evolving role of AI in automotive retail. Before diving into tech, we take a quick detour through Europe—because when your wife is a sommelier, you don’t just visit France and Italy, you experience them. Ted shares insights on how wine, like the car business, is full of nuance, timing, and expertise that AI has yet to master. From the human element in dealership conversations to the strategic use of AI for efficiency, this episode is packed with wisdom from someone who’s been in the trenches of automotive for decades. The conversation gets deep on how AI can enhance but not replace the personal touch in sales. Ted emphasizes that consumers aren’t just looking for information online—they’re testing the dealership, seeing if they’ll be treated with care. ActivEngage aims to make that first impression count, not by pushing leads, but by building relationships. And just like a well-paired wine and steak, the best sales experiences come from knowing your customer, understanding context, and delivering a tailored approach—something AI isn’t quite ready to do on its own. 🔑 Episode Takeaways: ⏱ 0:00 – Intro with Paul J. Daly, Kyle Mountsier (with a roast of Michael for not showing up). ⏱ 2:42 – Ted Rubin’s European adventure: wine, champagne, and a VIP New Year’s Eve in Paris. ⏱ 5:44 – Can AI replace a sommelier? The answer reveals deeper truths about human interaction. ⏱ 10:01 – Why AI belongs in dealership operations—but not in direct customer conversations (yet). ⏱ 17:15 – Trust in online interactions starts lower today than it did 20 years ago—here’s how to fix it. ⏱ 22:53 – Customers don’t chat for information; they chat to test how they’ll be treated. Ted Rubin is the Founder/CEO of ActivEngage https://www.linkedin.com/in/ted-rubin/ https://www.activengage.com/ ⭐️ Love the podcast? Please leave us a review here — even one sentence helps! Consider including your LinkedIn or Instagram handle so we can thank you personally! We have a daily email! https://www.asotu.com ✉️ Sign up for our free and fun-to-read daily email for a quick shot of relevant news in automotive retail, media, and pop culture. 🎧 Like and follow our other podcasts: The Automotive Troublemaker ASOTU CON Sessions In the Dirt w/ ASOTU…
Send us a text Endurance and innovation go hand in hand, whether you're running races or reshaping automotive data strategies. In this episode of Auto Collabs, the team catches up with Bobby Gaudreau, VP of Sales & Marketing at Activator Dealer Solutions, to discuss his passion for ultra-running and his relentless drive to transform automotive marketing. Bobby reflects on his recent 50-mile race, the Squamish 50, which served as both a personal milestone and a metaphor for his professional journey—both require vision, perseverance, and a clear plan to achieve success. Shifting gears to business, Bobby dives into the evolution of Customer Data Platforms (CDPs) in automotive. He explains how Activator is bridging the gap between siloed dealership data and actionable marketing strategies, emphasizing the importance of clean data and well-defined outcomes. The conversation touches on the challenges of implementing CDPs effectively, avoiding the pitfalls of past buzzwords like “digital retailing,” and preparing for a future where emotional intelligence takes center stage in customer interactions. Timestamped Takeaways: 0:00 Intro with Paul J Daly, Kyle Mountsier and Michael Cirillo 2:42 Running the Squamish 50: Bobby shares his experience completing a 50-mile race in British Columbia, an achievement marking his 50th birthday. 5:08 What Makes a True CDP: Bobby outlines the foundational elements of a real CDP, emphasizing data quality and marketing execution. 14:01 Avoiding the "Digital Retailing" Trap: Strategies to ensure CDPs deliver meaningful outcomes rather than becoming another overhyped tech trend. 19:50 Major Advancements in Auto Tech: Bobby highlights how CDPs can unify data silos and drive incremental lift in dealership performance. 24:02 The Future of Work: A discussion on how emotional intelligence and human connection will outweigh technical skills as automation takes over repetitive tasks. Bobby Gaudreau is the VP of Sales & Marketing, GM/Project Owner at Activator Dealer Solutions - A Division of Dominion Dealer Solutions ⭐️ Love the podcast? Please leave us a review here — even one sentence helps! Consider including your LinkedIn or Instagram handle so we can thank you personally! We have a daily email! https://www.asotu.com ✉️ Sign up for our free and fun-to-read daily email for a quick shot of relevant news in automotive retail, media, and pop culture. 🎧 Like and follow our other podcasts: The Automotive Troublemaker ASOTU CON Sessions In the Dirt w/ ASOTU…
Send us a text When innovation meets obsession you get: data-driven inventory strategies and… lawn care AI?" Colby Joyner, VP of Growth at Liftkit.io and serial starter of “what’s next,” joins the Auto Collabs crew for a wide-ranging conversation about the current state of the automotive industry and where it’s headed. With 2025 shaping up to be a year of recalibration, Colby shares his thoughts on leveraging data for smarter inventory strategies and why dealers need to focus on building a solid foundation during these transitional times. From creating flexibility in merchandising to rethinking how vehicles are marketed across platforms, Colby’s insights highlight the importance of agility in a rapidly evolving space. And if you think that’s all Colby’s been up to, think again. The self-proclaimed lawn care enthusiast reveals a side project that’s as innovative as it is niche: a conversational AI dedicated to solving lawn woes. Whether it's crafting smarter dealer solutions or the perfect turf, Colby brings his signature mix of precision and creativity to every endeavor. Timestamped Takeaways: 0:00 Intro with Paul J Daly, Kyle Mountsier and Michael Cirillo 3:35 A Year to Build: Colby discusses why 2025 is a pivotal year for the auto industry to focus on preparation and foundational growth for future success. 10:10 Smarter Inventory Strategies: How dealers can leverage predictive analytics and data to optimize their inventory decisions and marketing efforts. 15:25 Platform-Specific Marketing: The importance of tailoring vehicle merchandising to specific third-party platforms for better engagement and ROI. 18:50 Solving the "Coming Soon" Problem: Colby’s take on speeding up photo uploads and improving vehicle presentation to eliminate unappealing placeholders. 22:25 Lawn Care AI, Anyone? Colby unveils his experimental AI that helps homeowners tackle lawn challenges with step-by-step guidance. 28:21 Creative Energy Fuels Innovation: A look at how entrepreneurial spirit drives fresh ideas in automotive and beyond. Colby Joyner is the VP of Growth at LiftKit ⭐️ Love the podcast? Please leave us a review here — even one sentence helps! Consider including your LinkedIn or Instagram handle so we can thank you personally! We have a daily email! https://www.asotu.com ✉️ Sign up for our free and fun-to-read daily email for a quick shot of relevant news in automotive retail, media, and pop culture. 🎧 Like and follow our other podcasts: The Automotive Troublemaker ASOTU CON Sessions In the Dirt w/ ASOTU…
Send us a text AI may be the future, but Carol Marshall reminds us it’s the human touch that keeps the automotive industry thriving. Carol Marshall, COO of ActivEngage, brings a refreshing blend of wisdom, innovation, and a touch of "grandparent vibes" to this episode of Auto Collabs. As the pioneer of conversational commerce for car dealerships, Carol shares how her team has spent the past 17 years fostering genuine, trust-building interactions between dealers and their customers. From developing AI-powered tools like Theo to enhance—not replace—human interactions, to advocating for a thoughtful integration of technology in customer communication, Carol is on a mission to keep the automotive industry personal, efficient, and data-smart. In this engaging conversation, the crew dives into the nuances of deploying AI in dealership operations, the unique power of a personal touch in service scheduling, and why focusing on relationships—not just leads—drives higher revenue. Carol also explores how ActivEngage’s solutions are evolving to meet the shifting demands of both consumers and dealers, ensuring the human connection stays at the heart of every interaction. Timestamped Takeaways: 0:00 Intro with Paul J Daly, Kyle Mountsier and Michael Cirillo 3:25 The Grandparents in Automotive Group: Carol’s creative metaphor for industry wisdom and evolving relationships. 6:54 Activating AI: How ActivEngage uses AI as a tool to support—not replace—human agents. 13:55 Centralized Communication: Why integrating multiple touchpoints into a unified experience is crucial for customer satisfaction. 17:58 Personal Service Scheduling Wins: Data shows real conversations increase service show rates and RO revenue. 22:06 Industry Predictions for 2025: Carol’s vision of tighter processes, renewed customer service focus, and balanced AI integration. Carol Marshall is the Chief Operations Officer at ActivEngage ⭐️ Love the podcast? Please leave us a review here — even one sentence helps! Consider including your LinkedIn or Instagram handle so we can thank you personally! We have a daily email! https://www.asotu.com ✉️ Sign up for our free and fun-to-read daily email for a quick shot of relevant news in automotive retail, media, and pop culture. 🎧 Like and follow our other podcasts: The Automotive Troublemaker ASOTU CON Sessions In the Dirt w/ ASOTU…
Send us a text Why do dealership customers leave bad reviews? Matt Murray of Widewail breaks it down with insights from over 8 million Google reviews—and the answer might surprise you. In this episode, we’re diving into the world of customer feedback. Matt shares how his company transformed millions of unstructured reviews into actionable insights for automotive dealers. The 2024 Voice of The Customer report shows a 20% increase in negative staff-related reviews this year, the conversation centers on why people leave bad reviews and what dealers can do to improve. From the rising complexity of EV sales to the long-tail effects of pandemic-era pricing, Matt highlights the importance of well-trained staff and clear communication in building trust. Plus, the crew explores the psychology behind reviews, the value of people in the dealership experience, and how dealers can stay ahead in a rapidly evolving market. Timestamped Takeaways: 0:00 Intro Banter and Teasers 2:17 Meet Matt Murray of Widewail 5:14 Why Do Customers Leave Bad Reviews? 16:13 Rising Negativity in Staff Interactions 21:52 EV Buyers and Knowledge Gaps 24:56 Aging Vehicles = Higher Service Costs 27:22 Back to Basics: The Importance of Training 28:59 Customers Still Want Human Interaction 30:38 Closing Thoughts and Wrap-Up Matt Murray is the CEO at Widewail ⭐️ Love the podcast? Please leave us a review here — even one sentence helps! Consider including your LinkedIn or Instagram handle so we can thank you personally! We have a daily email! https://www.asotu.com ✉️ Sign up for our free and fun-to-read daily email for a quick shot of relevant news in automotive retail, media, and pop culture. 🎧 Like and follow our other podcasts: The Automotive Troublemaker ASOTU CON Sessions In the Dirt w/ ASOTU…
Send us a text Susanna Cunningham’s automotive journey is all about harmonizing passion with precision. In this episode of Auto Collabs, Susanna Cunningham, the Regional Group Manager at automotiveMastermind, shares her fascinating journey from missing choir practice to becoming a data-driven force in the automotive industry. Susanna talks about how her love for cars started at a young age and evolved into a full-fledged career, emphasizing the importance of data and people in driving success. With nearly two decades of experience, she dives into the pivotal moments that shaped her path and how she now leverages data to help dealerships thrive. Understanding customer demographics is an often-overlooked key to dealership success, and Susanna Cunningham knows it firsthand. In the interview, she highlighted how aligning inventory with the right market can make or break a dealership. Take the example of a Toyota store stocked with high-end Tundras and Sequoias in an area where the median income just doesn't support those price tags—those vehicles sit unsold, eating into profits. But by digging into local census data, Susanna helped the dealership realize they needed to shift their focus to more affordable options or target wealthier zip codes with strategic marketing campaigns. This simple yet powerful adjustment not only moves inventory faster but also builds stronger connections with the community by offering what customers actually need and can afford. It’s this kind of smart, data-driven approach that turns inventory from a costly challenge into a valuable asset. Timestamped Takeaways: 0:00 - Intro with Paul J Daly, Kyle Mountsier and Michael Cirillo 05:00 - Susanna’s first encounter with the auto industry at just 15, buying a car at an auction before she even had a license. 09:00 - The surprising power of a portfolio analysis and how it can reveal where dealers might be losing money. 12:04 - The inspiring origin story of automotiveMastermind, starting with a U-Haul and a dream at their first NADA convention. 17:44 - Practical insights on leveraging census data to align inventory with the right market demographics. 20:49 - The importance of mentorship in the auto industry and how Susanna helps dealership staff reach their full potential. Susanna Cunningham is the Regional Group Manager at automotiveMastermind ⭐️ Love the podcast? Please leave us a review here — even one sentence helps! Consider including your LinkedIn or Instagram handle so we can thank you personally! We have a daily email! https://www.asotu.com ✉️ Sign up for our free and fun-to-read daily email for a quick shot of relevant news in automotive retail, media, and pop culture. 🎧 Like and follow our other podcasts: The Automotive Troublemaker ASOTU CON Sessions In the Dirt w/ ASOTU…
Send us a text The top rule from this human resources star? Good vibes only. Bethany Sobczak, Corporate Director of HR at Fitzgerald Auto Mall and 2023 Automotive News 40 Under 40 winner, brings a refreshing perspective to HR in the automotive industry. Her career might have started as car salesperson straight out of high school, but today, Bethany is spearheading Fitzgerald’s transition to a 100% employee-owned company. She leverages her love for cars and people to cultivate a workplace culture that emphasizes transparency, trust, and shared success. In this episode, Bethany dives into the cultural shift that comes with an Employee Stock Ownership Plan (ESOP), the rebranding of HR as a fun and supportive partner rather than just the rule enforcer, and how maintaining an optimistic mindset can transform even the most challenging situations. From her early days selling cars to managing HR for an organization of 4,000+ employees, Bethany shares how she balances the need for policy with a genuine love for people. Her insights into managing egos, encouraging proactive communication, and the importance of maintaining an employee-first culture show practically how to align business goals with employee well-being. Timestamped Takeaways 0:00 - Intro with Paul J Daly, Kyle Mountsier and Michael Cirillo 04:09 - Bethany shares how her early success in car sales led to a long-lasting passion for the automotive industry. 08:00 - Bethany explains the decision behind Fitzgerald Auto Mall's shift to a 100% employee-owned model and how it's transforming company culture. 10:07 - The cultural shift: How employee ownership has increased accountability and team cohesion across the organization. 13:59 - Bethany discusses how her optimistic approach in HR helps her handle difficult situations and maintain a positive work environment, even when delivering bad news. 15:36 - Rebranding HR: Bethany’s mission to shift the perception of HR from the office “Grim Reaper” to a supportive, strategic partner in the workplace. 17:21 - Bethany highlights why the automotive industry is the best place to be in HR, emphasizing the unique, fun culture that allows HR professionals to be themselves and connect more authentically with employees. 19:00 - Managing egos in the car business: Bethany discusses how to leverage ego positively while maintaining a collaborative environment. 22:03 - Proactive HR: The importance of training and relationship-building to prevent issues before they arise. Bethany Sobczak is the Corporate Director of Human Resources at Fitzgerald Auto Mall ⭐️ Love the podcast? Please leave us a review here — even one sentence helps! Consider including your LinkedIn or Instagram handle so we can thank you personally! We have a daily email! https://www.asotu.com ✉️ Sign up for our free and fun-to-read daily email for a quick shot of relevant news in automotive retail, media, and pop culture. 🎧 Like and follow our other podcasts: The Automotive Troublemaker ASOTU CON Sessions In the Dirt w/ ASOTU…
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