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Customer onboarding - what it is and how to rock it - ep. #10
Manage episode 312856139 series 3249043
Ryan Floyd에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 Ryan Floyd 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.
In the latest episode of #AskAVC podcast, I and Dominique Levin, co-CEO of Winning by Design that helps B2B companies grow by turning sales into a science, talk about common pitfalls and the successful strategies for customer onboarding. Turns out, onboarding customers is not just a technical challenge! What role customer expectations play in the successful onboarding process? How to make sure that the kick-off meeting will go well? Why it's important to share your best practices with customers? Listen to the episode to get answers to all these questions - plus an extra proven technique to increase your customer retention rate!
Disclaimer: This podcast is based on the #AskAVC YouTube channel (youtube.com/askavc) - hence, the occasional visual references.
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