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Asia InsurTech Podcast에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 Asia InsurTech Podcast 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.
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EP 232 – Navigating Unique Challenges and Opportunities in the Asian Insurance Market – Jeff Heine – Chief Revenue Officer, Novidea

36:08
 
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Manage episode 431618537 series 2575422
Asia InsurTech Podcast에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 Asia InsurTech Podcast 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.

“I do think AI is going to start to play a bigger and bigger role. Because I think it’s just naturally something, when you start to think about opportunities we talked about with data, AI can be used to produce data, so injecting that within business processes where it could take over some mundane tests, but more importantly, help augment what you do in terms of data to maybe less than the dependency on, on going and seeking that data…” – Jeff Heine

In this episode of the Asia InsurTech Podcast, Jeffrey Heine, Chief Revenue Officer of Novidea, shared insights from his extensive career in the insurance industry. Heine emphasized the importance of firsthand experience in claims, which gave him a deeper understanding of the industry’s core mission to support customers during difficult times. He highlighted the unique challenges and opportunities in Asia, noting the region’s advanced state of digital transformation and strong focus on customer engagement. Heine underscored the necessity of proactive customer interactions and the potential of using data to improve service delivery and risk management.

Heine also discussed the significant benefits of operational efficiencies and data connectivity within insurance companies, which can enhance internal relationships and customer service. He pointed to the transformative role of artificial intelligence (AI) in handling mundane tasks and providing real-time insights. Additionally, Heine envisioned a future where insurance ecosystems integrate with various platforms, such as e-commerce and ride-hailing services, to offer personalized solutions based on customers’ life events. This interconnected approach aims to improve the overall customer experience and ensure that the industry fulfills its promise of protection and support.

The post EP 232 – Navigating Unique Challenges and Opportunities in the Asian Insurance Market – Jeff Heine – Chief Revenue Officer, Novidea appeared first on Asia InsurTech Podcast.

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200 에피소드

Artwork
icon공유
 
Manage episode 431618537 series 2575422
Asia InsurTech Podcast에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 Asia InsurTech Podcast 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.

“I do think AI is going to start to play a bigger and bigger role. Because I think it’s just naturally something, when you start to think about opportunities we talked about with data, AI can be used to produce data, so injecting that within business processes where it could take over some mundane tests, but more importantly, help augment what you do in terms of data to maybe less than the dependency on, on going and seeking that data…” – Jeff Heine

In this episode of the Asia InsurTech Podcast, Jeffrey Heine, Chief Revenue Officer of Novidea, shared insights from his extensive career in the insurance industry. Heine emphasized the importance of firsthand experience in claims, which gave him a deeper understanding of the industry’s core mission to support customers during difficult times. He highlighted the unique challenges and opportunities in Asia, noting the region’s advanced state of digital transformation and strong focus on customer engagement. Heine underscored the necessity of proactive customer interactions and the potential of using data to improve service delivery and risk management.

Heine also discussed the significant benefits of operational efficiencies and data connectivity within insurance companies, which can enhance internal relationships and customer service. He pointed to the transformative role of artificial intelligence (AI) in handling mundane tasks and providing real-time insights. Additionally, Heine envisioned a future where insurance ecosystems integrate with various platforms, such as e-commerce and ride-hailing services, to offer personalized solutions based on customers’ life events. This interconnected approach aims to improve the overall customer experience and ensure that the industry fulfills its promise of protection and support.

The post EP 232 – Navigating Unique Challenges and Opportunities in the Asian Insurance Market – Jeff Heine – Chief Revenue Officer, Novidea appeared first on Asia InsurTech Podcast.

  continue reading

200 에피소드

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