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Enabling Award-Winning Hotel Guest Satisfaction // An Anyline, Anytime Interview
Manage episode 290828118 series 2817879
Anyline에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 Anyline 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.
The hospitality industry is defined by its legendary levels of service. The leading properties around the world pair exceptional offerings with unmatched customer service, giving the ultimate travel experience to its guests on a daily basis.
As guest expectations rise, how do industry leaders continue to raise the bar when it comes to service levels, and what innovations will support this growth? We sat down with Erika Solano of Luxury Hospitality Training & Consulting, to discuss just that.
Episode Guest: Erika Solano
Podcast Host: Marc Babin
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32 에피소드
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