#403 - Building A Family E-commerce Empire: The Rhino USA Journey with Ted Repic

AM/PM Podcast

Kevin King에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 Kevin King 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.

3M ago 50:19

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Ever wondered how a family passion project can morph into a global e-commerce giant? Meet Ted Repic, the visionary behind Rhino USA, who, along with his sons Cameron and Dylan, took their love for the outdoors and turned it into a multiple eight-figure business. This episode unpacks their thrilling journey, from the early days of Gorilla Moto Gear to the strategic rebranding that catapulted them to success. Listen as Ted reveals the powerful combination of skills and strategies that have made Rhino USA a household name in the outdoor market.

Get ready for an inside look at the complexities and triumphs of running a family business. Ted dives deep into how each family member's unique strengths—Cameron's artistic flair and Dylan's competitive drive—fueled their growth. We'll discuss the challenges of inventory management, especially with the unpredictable nature of viral social media impacts and the stringent requirements of big-box retailers like Walmart. Ted also shares the balancing act of navigating Amazon's shifting landscape and the decision-making process behind choosing between FBA and FBM fulfillment methods.

But it doesn't stop there. Hear Ted's insights on building a strong brand identity, from investing in high-quality packaging to creating memorable unboxing experiences. Learn about the importance of authenticity in marketing, leveraging influencers, and the ever-growing impact of platforms like TikTok. Whether you're an aspiring entrepreneur or a seasoned business owner, this episode offers invaluable lessons on branding, market expansion, and the art of customer engagement, all from the lens of a successful family-run business.

In episode 403 of the AM/PM Podcast, Kevin and Ted discuss:

00:00 - Building An Empire In The Outdoor Space
00:06 - Building A Global Brand Strategy
08:55 - Growth And Success Of The Family Business
10:04 - Division of Roles in Family Business
13:28 - Starting Over
19:04 - Customer Feedback and New Product Development
20:57 - Challenges of Forecasting and Inventory Management
28:48 - Lifetime Warranty and Customer Engagement
30:08 - Navigating Customer Service and Market Expansion
33:18 - Global Market for Outdoor Motorcycle Parts
37:03 - Creating a Strong Brand Identity
38:31 - Personalized Customer Service and Lifetime Warranty
44:10 - Customer Engagement and Brand Identity
45:05 - Workplace Understanding Through Hands-on Experience
49:51 - Identity-Based Marketing Discussion
49:55 - Kevin King's Words Of Wisdom