))
Handling Airbnb Issues Without Losing Your Mind or Superhost Status
Manage episode 407513819 series 3562565
Airbnb Superhosts Culin Tate & Danielle Tate, Airbnb Superhosts Culin Tate, and Danielle Tate에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 Airbnb Superhosts Culin Tate & Danielle Tate, Airbnb Superhosts Culin Tate, and Danielle Tate 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.
Is your fear of handling Airbnb guest issues keeping you from investing? Do you worry about bad reviews impacting cash flow and future bookings? Do you have a plan for when things happen outside your control?
If these worries sound familiar, you should listen to this episode where we share our 3-step approach to handling guest issues with grace, how to navigate cleaning oopses, and the best practices for resolving issues outside of your control.
After listening to this episode you will know when to issue refunds to maintain guest satisfaction and when to call Airbnb support to protect your Superhost status.
Tune in to learn the exact tactics to use when responding to a bad review and the importance of empathy in all situations as an Airbnb host!
Topics discussed in this episode:
- Our 3-step approach to handle all guest issues
- How to navigate missed cleanings with grace
- The best way to deal with the “Big 3” situations outside of your control as a host
- When to involve Airbnb support with a problem
- Refunds - when to issue them and at what dollar amount to prevent a bad review
- How to respond to bad reviews to salvage future bookings
- CONNECT WITH THE HOST COACHES -
Our Airbnb Advice Blog, Classes & Coaching: www.hostcoach.co
Instagram: https://www.instagram.com/host_coach/
Facebook: https://www.facebook.com/HostCoach
53 에피소드
공유
