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ServiceNow's AI Revolution: Agents, CRM, and Business Tech Future
Manage episode 504660998 series 3203753
Arun Trivedi에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 Arun Trivedi 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.
The "AI with Arun Show" YouTube video features an interview with Ashish Lahoti, CTO of ServiceNow, where he discusses the company's AI-driven vision for enterprise technology. Lahoti explains how ServiceNow aims to create an AI-powered nerve center through its platform, which integrates various AI agents, data sources, and workflows. He provides real-world examples of how ServiceNow's AI agents are transforming businesses, from customer support at Starbucks to inventory operations at a large retailer, and employee support at NVIDIA. The conversation also addresses critical aspects like data readiness, AI ethics, and bias, highlighting ServiceNow's AI control tower for governance and risk management. Finally, Lahoti shares his optimistic outlook on the future of AI, envisioning a world where AI agents collaborate to perform complex tasks, augment human work, and positively impact various industries, including mental health.
#ServiceNow #AIRevolution #DigitalTransformation #EnterpriseAI #CRM #FutureOfWork #AIinBusiness #DataFabric #BusinessTech #Innovation
96 에피소드
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