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Episode 8: Neil Kostecki, VP of Product at Coveo
Manage episode 373783235 series 3476455
Aquiva Labs - Salesforce Summit Partner에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 Aquiva Labs - Salesforce Summit Partner 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.
In this episode, Jakub Stefaniak interviews Neil Kostecki, VP of Product at Coveo, an AI platform that offers search recommendations and personalization across various systems, including Salesforce. Neil discusses Coveo's evolution over the past ten years, focusing on their transition to advanced models and real-time personalization. He highlights Coveo's new feature, "Generative Answering," which provides thorough and accurate answers with source citations to prevent hallucinations. Addressing the issue of hallucinations in AI-generated answers, Neil explains how Coveo's approach of answering questions with citations helps mitigate this problem. By utilizing an indexed semantic similarity approach, Coveo ensures that the AI model only summarizes accurate content from trusted sources within an organization's indexed data. This way, the generated answers are reliable and contextually relevant, reducing the risk of hallucinations.
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