))
Episode 4: Luis Segredo, CEO at Data Travel - AI and the Future of CRM in the Hospitality Industry
Manage episode 365968678 series 3476455
Aquiva Labs - Salesforce Summit Partner에서 제공하는 콘텐츠입니다. 에피소드, 그래픽, 팟캐스트 설명을 포함한 모든 팟캐스트 콘텐츠는 Aquiva Labs - Salesforce Summit Partner 또는 해당 팟캐스트 플랫폼 파트너가 직접 업로드하고 제공합니다. 누군가가 귀하의 허락 없이 귀하의 저작물을 사용하고 있다고 생각되는 경우 여기에 설명된 절차를 따르실 수 있습니다 https://ko.player.fm/legal.
In this episode, Jakub Stefaniak interviews Luis Segredo, a leader in the hospitality software industry and creator of Hapi, an integration platform for hotel systems that streamlines data and builds a consolidated customer view in Salesforce. They discuss the potential of AI in the hospitality sector, the importance of data-driven decision-making, and the strategic approach to wait for Salesforce Einstein GPT to become generally available. Luis shares his insights on how AI can improve customer experiences, automate interactions, and enable better outcomes for hotel companies. He also touches on the benefits of being a Salesforce partner and the potential for AI to impact the AppExchange market. Don't miss this fascinating conversation on the future of CRM in the hospitality industry and the role of AI in driving innovation!
19 에피소드
공유
