Can AI solve content moderation and regulatory compliance for platforms in 2023?

Access Partnership

Harnessing AI as a content moderation tool involves grappling with complex challenges, spanning from algorithm bias and contextual understanding to striking a balance between automated decision-making and human oversight. With a view to addressing these complexities, this webinar explores the role of AI in the future of content moderation.

The discussion focuses on the impact of content moderation on users' freedom of speech and the challenges that arise in moderating content in a fair and unbiased manner. We also discuss the regulatory landscape and how it impacts content moderation, as well as the efforts made by platform operators to ensure that moderation decisions are consistent, transparent, fair, and compliant with laws and regulations.

The webinar provides insights into the complexities of moderating user-generated content, including the type and volume of content that needs to be moderated and the specific considerations required for different geographies and languages. We also examine the mental health challenges faced by human content moderators and the strategies employed by tech companies to address these issues.

Given the ongoing efforts by regulators to develop content regulations globally, our webinar provides a timely and important discussion around content moderation. We discuss the Digital Services Act (DSA) in the European Union, the Online Safety Act in Australia, the Online Safety Bill in Singapore, and the ongoing development of Saudi Arabia's Digital Content Platform Regulations.

• Tom Siegel, CEO of Trust Lab
• Stanislav Matejka, Head of the Analytics Department at the Council for Media Services
• Joanne Orlando, Author and Digital Wellbeing Expert
• Thomas Hughes, Director of Oversight Board Administration
• Lim May-Ann, Director of the Fair Tech Institute, and Emeritus Director of the Asia Cloud Association (ACCA) [moderator]

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